Versatile Regional Manager experienced in wide range of business needs, including strategic planning, promotional activities and human resources. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands. I have 25 years of managing, dispatching and leading a team of employees and owner operators.
Overview
28
28
years of professional experience
Work History
Regional Manager
Sierra Mountain Express, INC
04.2001 - Current
Supervised staff to optimize brand expansion initiatives and productivity.
Established and maintained operational standards for [Number] locations.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
Introduced cost-saving initiatives to reduce losses and increase profit margin.
Supervised 18 locations to enforce high-quality standards of operation.
Built positive and productive relationships with store and field leadership.
Terminal Manager
Inter-Rail Transport
02.1996 - 04.2001
Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
Directed and monitored tracking, routing and dispatching transportation vehicles.
Fielded customer complaints and comments and rectified issues.
Hired, trained and educated new employees to improve company performance and efficiency.
Education
No Degree - Organizational Leadership
Francis Tuttle Technology Center - Portland
Oklahoma City, OK
2018
High School Diploma -
Carl Albert High School
Oklahoma City, OK
05.1994
Skills
Brand Development
Sales Expertise
New Business Development
Federal Regulations
Delivery Fleet Management
Staff Management
Territory Expansion
Operational Management
Timeline
Regional Manager
Sierra Mountain Express, INC
04.2001 - Current
Terminal Manager
Inter-Rail Transport
02.1996 - 04.2001
No Degree - Organizational Leadership
Francis Tuttle Technology Center - Portland
High School Diploma -
Carl Albert High School
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