Chad Mihm
Lino Lakes,MN
Summary
Dedicated and professional with extensive experience in prepress operations. Wealth of expertise in managing prepress workflows, ensuring quality control, and meeting tight deadlines in the printing industry. Consistently delivers exceptional results. Proven ability to multitask, market, and develop referral partners leading to exceptional sales outcomes. Strong communication skills and thrives in cross-functional teamwork environments. Excels in fast-paced production environments and consistently delivers exceptional results.
Overview
24
24
years of professional experience
Work History
Branch Manager
Freedom Home Care, LLC
06.2023 - Current
- Responsible for client/caregiver scheduling process and showed proficiency by maintaining a high ratio of scheduled hours achieving nearly 250 billable hours a week
- Responsible for sales and marketing activities that lead to new client acquisition and servicing resulting in over $300,000 in sales the first year
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer interactions.
- Conducted client inquiry calls and in-person client consultations
Prepress Specialist - Team Lead
SGS & Co
03.2001 - 06.2023
- Quality Assurance - verified team members files met technical specifications and workflow protocols while maintaining over 97% quality proficiency
- Assembled print ready files for end users within their technical specifications using Esko PackEdge, Esko Plato, Artpro+, Adobe Creative Suite, Prinergy and Esko Automation Engine
- Collaborated with clients, sales, project managers, department heads, workflow engineers and graphic production specialists to find optimal solutions for clients needs
- Trained team members on software, workflow protocols and standard operating procedures
- Conducted in-depth research on errors and complex files, identifying root causes, developing effective solutions and implementing preventive measures to enhance quality
Education
Bachelor of Science - Business Administration - Finance
Bemidji State University
Bemidji, MN1999
Skills
- Adobe Creative Suite
- Esko Automation Engine
- Artpro
- PackEdge
- Prepress
- Detail oriented
- Excels in team leadership
- Training and development
- Client relationship management
- Quality Assurance/Quality Control
- Business development expertise
- Multi-tasking
Timeline
Branch Manager
Freedom Home Care, LLC
06.2023 - Current
Prepress Specialist - Team Lead
SGS & Co
03.2001 - 06.2023
Bachelor of Science - Business Administration - Finance
Bemidji State University
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