Chad Mordecai
Somerset,NJ
Summary
Driven by a passion for patient care and rehabilitation, I leveraged critical thinking and communication skills at Performance Orthopedics & Sports Medicine to enhance patient outcomes. My approach, blending empathetic support with technical expertise, significantly improved patient engagement and recovery processes, underscoring my commitment to excellence in physical therapy and customer service.
Overview
8
8
years of professional experience
Work History
Physical Therapy Technician
Performance Orthopedics & Sports Medicine
09.2024 - Current
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Physical Therapy Aide
Princeton Orthopedic Associates
11.2022 - 08.2024
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
- Maintained supply inventory by placing orders when supplies ran low.
- Provided empathetic support to patients experiencing difficult emotions related to their injury or illness while under supervision from a licensed therapist.
Physical Therapy Aide
Total Care Physical Therapy
09.2018 - 10.2021
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
Sales Representative
Marshalls
07.2016 - 07.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Bachelor Of Health Science - Physical Therapy
Stockton University
Absecon, NJSkills
Customer Service
Time Management
Leadership
Team Collaboration
Project Management
Critical Thinking
Organization
Communication
Technical Skills
Adaptability
Creativity
Timeline
Physical Therapy Technician
Performance Orthopedics & Sports Medicine
09.2024 - Current
Physical Therapy Aide
Princeton Orthopedic Associates
11.2022 - 08.2024
Physical Therapy Aide
Total Care Physical Therapy
09.2018 - 10.2021
Sales Representative
Marshalls
07.2016 - 07.2018
Bachelor Of Health Science - Physical Therapy
Stockton University
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