Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Munzinger

Phoenix,AZ

Summary

Dynamic Physical Therapy Technician and Home Depot Associate with a proven track record in enhancing patient comfort and increasing customer satisfaction. Leveraged expertise in patient communication and computer skills to improve care plans and streamline inventory management. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Physical Therapy Technician

Integrated Orthopedics
05.2023 - Current
  • Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
  • Documented each patient case with updates in computer system.
  • Collaborated with physical therapists to develop individualized care plans tailored to each patient''s specific needs and goals.
  • Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
  • Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.


Home Depot Associate

Home Depot
07.2022 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Increased customer satisfaction with thorough product demonstrations and personalized advice.

Education

High School Diploma -

Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ

Skills

  • Patient Communication
  • Basic Life Support for Health Care Providers
  • Physiology Understanding
  • Anatomy knowledge
  • Customer Service
  • Computer Skills
  • Customer interaction
  • Customer Engagement

Certification

  • Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
  • Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.

Timeline

Physical Therapy Technician

Integrated Orthopedics
05.2023 - Current

Home Depot Associate

Home Depot
07.2022 - Current

High School Diploma -

Maricopa Community Colleges, Paradise Valley Community College

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Zachary Munzinger