Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Chad Rincker

Independence,KS

Summary

Dynamic professional with extensive experience at FedEx, excelling in employee training and customer service. Proven ability to enhance team collaboration and problem-solving skills, fostering a positive learning environment. Recognized for adaptability and reliability, effectively implementing safety protocols and operational procedures to ensure efficiency and satisfaction.

Overview

4
4
years of professional experience

Work History

Package Handler Trainer

FedEx
Independence, KS
04.2025 - Current
  • Monitored trainee performance and provided constructive feedback.
  • Collaborated with supervisors to improve training materials and methods.
  • Maintained a positive learning environment for all trainees.
  • Trained new package handlers on safety protocols and operational procedures.

FedEx Package Handler

FedEx
Independence, KS
08.2023 - Current
  • Followed company policies and procedures for secure package handling.
  • Adapted to various environmental conditions in warehouse and outdoor settings.
  • Operated material handling equipment safely to move heavy packages.
  • Worked flexible hours, including weekends and holidays, to meet business needs.
  • Assisted in the training of new package handlers on proper procedures and safety practices.
  • Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.

Restaurant Server

Independence Country Club
Independence, KS
06.2022 - 07.2023
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Restaurant Busser & Server

Brother's Railroad INN
Independence, KS
03.2021 - 06.2022
  • Provided exceptional service to high volume of daily customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Complied with safety procedures when handling food items or cleaning materials.

Education

Associate of Science -

Coffeyville Community College
Coffeyville, KS
05-2025

High School Diploma -

Independence High School
Independence, KS
05-2023

Skills

  • Problem solving
  • Critical thinking
  • Team collaboration
  • Customer service
  • Interpersonal communication
  • Reliability
  • Professional demeanor
  • Active listening
  • Adaptability and flexibility
  • Excellent communication
  • Employee training

Affiliations

  • Member of Golf Team | Dedicated to academics and athletics.
  • Tutoring | Helping individuals with academic challenges.

Accomplishments

  • President's Honor Role | Obtained and upheld a 4.0 grade point average each semester in college.
  • Phi Theta Kappa | Proud member of the international honor society for two-year colleges.
  • Community Service | Served over 25 hours of community service.
  • Golf Athletic Scholarship
  • Local Scholarships | Received multiple local scholarships for dedication to academics.
  • OSHA 10 Certification | Studied, reviewed, and completed the OSHA 10 course.

Timeline

Package Handler Trainer

FedEx
04.2025 - Current

FedEx Package Handler

FedEx
08.2023 - Current

Restaurant Server

Independence Country Club
06.2022 - 07.2023

Restaurant Busser & Server

Brother's Railroad INN
03.2021 - 06.2022

Associate of Science -

Coffeyville Community College

High School Diploma -

Independence High School

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