Chad Shirley
Okeechobee
Summary
Proven ability to de-escalate conflicts and manage crises, honed as a Detention Deputy at Okeechobee County Sheriff's Office. Leveraged problem-solving and inmate supervision skills to enhance safety and efficiency. Achieved increased sales performance through exceptional customer service and relationship-building as a Sales Merchandiser at Coca-Cola.
Overview
2
2
years of professional experience
Work History
Detention Deputy
Okeechobee County Sheriff's Office
08.2024 - Current
- Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
- Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
- Expedited intake processes while maintaining accuracy, ensuring timely placement of new detainees into appropriate housing units.
- Improved relations between inmates and staff by addressing concerns promptly and professionally.
Sales Merchandiser
Coca-Cola
07.2022 - 08.2024
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
Education
Associate Of Applied Business - Business Administration
Indian River State College
Ft. Pierce, FLPearl High
05.2019
Skills
- Inmate supervision
- De-escalation techniques
- Crisis management
- Defensive tactics
- First aid and CPR
- Crisis intervention
- Problem-solving
Timeline
Detention Deputy
Okeechobee County Sheriff's Office
08.2024 - Current
Sales Merchandiser
Coca-Cola
07.2022 - 08.2024
Associate Of Applied Business - Business Administration
Indian River State College
Pearl High
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