Chad Stone
Oakland,CA
Summary
IT support specialist with 15+ years in the industry. Proven experience in implementing and managing cutting edge technologies. Specialize in effective, efficient support and collaboration with HR, Sales, Executive and Support Staff.
Overview
15
15
years of professional experience
Work History
IT Systems Engineer
Cuberg
San Leandro, CA
09.2023 - Current
- Provide technical support for Cuberg onsite and executive staff
- Implemented MacOS enrollment via Intune for all Mac users
- Worked with HR on employee Onboarding and Offboarding projects that included software and hardware implementations
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
IT Technical Lead
Northbay Networks
Emeryville, CA
01.2023 - 09.2023
- Improved IT infrastructure by implementing efficient technical operations strategies and streamlining processes.
- Optimized system performance through proactive monitoring, troubleshooting, and maintenance of hardware and software components.
- Enhanced team productivity by providing technical guidance and mentorship to junior staff members.
- Worked extensively with the company to for SOX compliance.
IT Systems Engineer
PayJoy
San Francisco, CA
04.2022 - 12.2022
- Provided excellent technical support for onsite and remote staff
- Coordinated cross-functional efforts to successfully implement new technologies into existing systems.
- Provided input to team lead regarding areas for process and procedural improvement
- Worked with HR to onboard new hires with systems and laptop walk through session
- Maintained network via Meraki systems for PayJoy offices
IT Systems Engineer
Bleacher Report
San Francisco, CA
09.2019 - 04.2022
- Provide excellent Technical support for onsite and remote staff
- Optimized system performance through proactive monitoring, troubleshooting, and maintenance of hardware and software components.
- Enhanced team productivity by providing technical guidance and mentorship to junior staff members.
- Managed vendor relationships for procurement of hardware, software, and services, ensuring cost-effective solutions without compromising on quality.
Education
Some College (No Degree) - Music Education
University of New Mexico
Albuquerque, NMSkills
- Okta Professional Certificate
- Jira administrator Certificate
- Jamf 200
- Admin for: Google Workspace, Microsoft Entra ID, Intune, Jamf, Okta, Slack, Jira, MacOS and and Windows platforms
Prior Experience
Alameda County IT Support Engineer
January 2018 - September 2019
Flixster/Rotten Tomatoes IT Systems Lead Engineer
June 2010 - May 2017
Ask.com IT Technical Support Engineer
October 2007 - June 1010
Fremont Bank IT Technical Support Engineer
May 2003 - October 2007
Timeline
IT Systems Engineer
Cuberg
09.2023 - Current
IT Technical Lead
Northbay Networks
01.2023 - 09.2023
IT Systems Engineer
PayJoy
04.2022 - 12.2022
IT Systems Engineer
Bleacher Report
09.2019 - 04.2022
Some College (No Degree) - Music Education
University of New Mexico