Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chad Swertzic

Jacksonville,FL

Summary

Accomplished entrepreneur and former plumbing shop owner, adept in operations management and customer relations. Elevated client satisfaction and repeat business through strategic business planning and exceptional service. Skilled in financial management and project estimating, I excel in driving results and fostering strong client relationships.

Overview

35
35
years of professional experience

Work History

Owner of a Plumbing Shop

Myself
07.2020 - 07.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.

Licensed Journeyman Plumber

Omaha Public Schools
07.2005 - 07.2020
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Selected type and size of piping required for each project.
  • Offered guidance and training to junior team members.
  • Streamlined work processes for increased productivity by implementing effective time management strategies.
  • Optimized workflow through accurate interpretation of blueprints, specifications, and schematics when planning plumbing installations or repairs.
  • Demonstrated versatility in working with various plumbing materials, including copper, PVC, CPVC, PEX, cast iron, and galvanized steel.
  • Maintained a safe work environment by following established safety procedures and utilizing proper personal protective equipment.
  • Increased efficiency by regularly updating knowledge of local building codes, regulations, and permit requirements.
  • Delivered high-quality results with meticulous attention to detail in all aspects of each project undertaken as a Licensed Journeyman Plumber.
  • Managed inventory effectively to minimize downtime due to lack of necessary tools or materials while on job sites.
  • Conducted regular inspections of completed work to ensure compliance with applicable codes and quality standards.
  • Collaborated effectively with other trades professionals to ensure seamless project execution from start to finish.

Plumbing Foreman

Manaeli Mechanical
07.2000 - 07.2005
  • Performed skilled pipefitting tasks using a variety of materials including copper, PVC, cast iron, and stainless steel piping systems.
  • Resolved complex plumbing issues through effective troubleshooting, diagnosis, and repair strategies.
  • Leveraged expertise in blueprint reading and interpretation to ensure accurate implementation of plumbing system designs.
  • Conducted comprehensive assessments of existing plumbing systems for renovation projects, recommending upgrades or replacements as necessary.

Licensed Plumbing Foreman

Ray Martin Company
07.1995 - 07.2000
  • Performed skilled pipefitting tasks using a variety of materials including copper, PVC, cast iron, and stainless steel piping systems.
  • Resolved complex plumbing issues through effective troubleshooting, diagnosis, and repair strategies.
  • Leveraged expertise in blueprint reading and interpretation to ensure accurate implementation of plumbing system designs.
  • Conducted comprehensive assessments of existing plumbing systems for renovation projects, recommending upgrades or replacements as necessary.

Licensed Plumbing Foreman

Taylor Plumbing
06.1992 - 07.1995

Licensed Plumbing Foreman

Pitler and Son
07.1988 - 07.1992

Education

Journeyman Plumber - Plumbing Technology

Plumbers Local#16 Apprenticeship Program
Omaha, NE
06.1988

High School Diploma -

Daniel J. Gross High School
Omaha, NE
05.1983

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Project Management
  • Operations Management
  • Business Management
  • Business Planning
  • Project estimating
  • Staff Management
  • Financial Management
  • Consulting
  • Negotiation
  • Sales Leadership
  • Employee Development
  • Bidding processes
  • Contract Management
  • Sales management
  • Labor Relations
  • Attention to Detail
  • Customer Service
  • Decision-Making
  • Customer Service Management
  • Effective leader
  • Scheduling
  • Goal Setting
  • Quality Assurance
  • Inventory Control
  • Inventory Management

Timeline

Owner of a Plumbing Shop

Myself
07.2020 - 07.2023

Licensed Journeyman Plumber

Omaha Public Schools
07.2005 - 07.2020

Plumbing Foreman

Manaeli Mechanical
07.2000 - 07.2005

Licensed Plumbing Foreman

Ray Martin Company
07.1995 - 07.2000

Licensed Plumbing Foreman

Taylor Plumbing
06.1992 - 07.1995

Licensed Plumbing Foreman

Pitler and Son
07.1988 - 07.1992

Journeyman Plumber - Plumbing Technology

Plumbers Local#16 Apprenticeship Program

High School Diploma -

Daniel J. Gross High School

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Chad Swertzic