Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chad Thompson

Grand Haven,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Assistant Project Manager

EV Construction
Holland, MI
08.2023 - Current
  • Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
  • Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
  • Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Customer Service Representative

Detroit Popcorn
Detroit, MI
01.2021 - 08.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Bachelor of Science - Architecture

Lawrence Technological University
Southfield, MI
05.2022

Skills

  • Technical understanding
  • Customer Relations
  • Customer Service
  • Team Development

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Assistant Project Manager

EV Construction
08.2023 - Current

Customer Service Representative

Detroit Popcorn
01.2021 - 08.2023

Bachelor of Science - Architecture

Lawrence Technological University
Chad Thompson