Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Assistant Project Manager
EV Construction
Holland, MI
08.2023 - Current
Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Representative
Detroit Popcorn
Detroit, MI
01.2021 - 08.2023
Handled customer inquiries and suggestions courteously and professionally.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.