Open To Work
CHAD ALLEN
CDA Marketing Solutions LLC
Overview
Clinical Informatics Professional and Registered Nurse with an MSN in Nursing Informatics, Epic EHR support experience, and operations management background. Bridges clinical workflows, data integrity, and technical teams to improve documentation quality, project coordination, and system use across behavioral health and acute care settings.
01+
Certificate
30+
Years of experience
Work History
01.2021 - Current5 Years 10 Months
Operations Manager
CDA Marketing Solutions LLC | Rockingham, VA
- Directed daily client service operations and led cross-functional project teams to deliver complex technical and data-driven marketing campaigns, enhancing client engagement.
- Resolved critical system and client escalations, implemented process improvement frameworks to optimize operational workflows and enhance user satisfaction.
- Managed end-to-end data lifecycle, inventory tracking systems, and material resource allocations, ensuring efficient resource utilization through structured database principles.
01.1997 - 01.202124 Years
Independent Contractor / Owner
Allens Vinyl and Windshield Repair | Harrisonburg, VA
- Managed technical specifications, inventory pipelines, and quality control audits to ensure compliance and operational consistency as independent logistics operator.
- Repaired windshields and vinyl surfaces for vehicles at mobile service sites.
- Inspected cracks, chips, and tears before selecting repair methods.
- Applied resin, adhesives, and sealants to restore damaged glass and vinyl.
01.2020 - 05.20204 Months
MSN Informatics Practicum / Capstone Project
Walden University (Graduate Program)
- Completed informatics practicum evaluating clinical information systems, analyzing data integrity, and designing workflow optimization strategies to enhance system effectiveness.
- Analyzed systems to bridge gaps between technical developers and front-line healthcare end-users, improving communication and alignment.
- Examined impact of nurse informatics on telehealth practices in capstone project, contributing to understanding of role in patient care.
06.2014 - 02.20172 Years 8 Months
Registered Nurse
Augusta Health Center (Crossroads) Behavioral Health | Fishersville, VA
- Managed acute behavioral crises through structured intervention frameworks, ensuring regulatory compliance in high-stress clinical workflows.
- Evaluated clinical processes and championed evidence-based safe nursing practices on hospital-wide Practice and Innovation Council, reducing documentation friction.
- Mentored and onboarded incoming clinical staff on unit workflows and electronic system charting standards, enhancing quality-of-care protocols.
- Acted as a super-user and subject matter expert for Epic EHR documentation, optimizing electronic charts to maintain high clinical record accuracy and care team interoperability.
10.2013 - 06.20148 Months
Registered Nurse
Augusta Nursing and Rehabilitation | Fishersville, VA
- Coordinated multidisciplinary care plans with physicians, therapists, and technical support staff to ensure alignment of system resources with optimal patient outcomes.
- Administered complex pharmacological regimens and tracked data trends in patient responses to treatment, reporting clinical anomalies through real-time electronic alerts.
- Delivered skilled nursing care at Augusta Nursing and Rehabilitation.
- Monitored vital signs and reported patient condition changes.
- Administered medications and followed physician orders.
Education
Master of Science in Nursing (MSN) | Nursing Informatics
Walden University | Minneapolis, MN | 05-2020
Walden University - Minneapolis, MN
05-2020
Key Coursework: Health Informatics Systems, Information Technology Project Management, Database Systems, Quality Informatics.
Bachelor of Science in Nursing (BSN)
James Madison University | Harrisonburg, VA | 12-2015
James Madison University - Harrisonburg, VA
12-2015
Associate of Applied Science (A.A.S.) | Nursing
Blue Ridge Community College | Weyers Cave, VA | 05-2012
Blue Ridge Community College - Weyers Cave, VA
05-2012
Honors: Cum Laude, Merit List
Skills
Certification
- Registered Nurse (RN), Virginia Board of Nursing - Status: In Process of Reinstatement/Mutli-State Compact License (License number available upone request)
Timeline
Operations Manager
CDA Marketing Solutions LLC
01.2021 - CurrentRead more
MSN Informatics Practicum / Capstone Project
Walden University (Graduate Program)
01.2020 - 05.2020Read more
Registered Nurse
Augusta Health Center (Crossroads) Behavioral Health
06.2014 - 02.2017Read more
Registered Nurse
Augusta Nursing and Rehabilitation
10.2013 - 06.2014Read more
Independent Contractor / Owner
Allens Vinyl and Windshield Repair
01.1997 - 01.2021Read more
Walden University - Master of Science in Nursing (MSN), Nursing Informatics
Read more
James Madison University - Bachelor of Science in Nursing (BSN),
Read more
Blue Ridge Community College - Associate of Applied Science (A.A.S.), Nursing
Read more
Affiliations
- American Nurses Association (ANA) | National & Virginia Member
- Nursing Scope and Standards Workgroup (2014–2015): Collaborated with national leadership to develop and draft the "ANA Nursing: Scope and Standards of Practice, 3rd Edition" (Published 2015).
- Co-author: "Issues Up Close: Announcing ANA's Nursing: Scope and Standards of Practice, Third Edition" – Published in American Nurse Today (July 2015).
Accomplishments
- Authored and independently published three targeted parenting books: "The Dad Creed", "A First Time Dad's Guide to Successful Parenting", and "Rise Up, Dad!"
- Managed end-to-end publishing lifecycles, complex project timelines, content formatting, and national distribution strategy.
- Translated complex behavioral, communication, and family development principles into highly accessible, structured educational frameworks
Professional & Civic Honors
- Practice and Innovation Council Member, Augusta Health (2016–2017)
- Shining Star Award Recipient & DAISY Award Nominee, Augusta Health Center
- Platoon Sergeant / Sergeant First Class, Virginia Defense Force (2003–2012) | Awarded Military Commendation & State Active Duty Commendation