Summary
Overview
Work History
Education
Skills
Websites
Technicalskills
References
Timeline
Generic

Chadd Nordine

St. Louis Park,MN

Summary

Dynamic and results-driven business professional with over 7 years of experience in retail management, sales, and customer service. Proven track record of driving sales growth, optimizing operations, and leading high-performing teams. Skilled in strategic planning, vendor relations, and data analysis. Proficient in Microsoft Excel and committed to delivering exceptional customer experiences.

Overview

9
9
years of professional experience

Work History

Shop Manager

Scheels
03.2019 - Current
  • Spearheaded daily operations of a high-revenue shop, achieving top corporate ratings for 2 out of the last 3 years and driving year-over-year growth
  • Managed vendor relationships, procurement, inventory control, pricing strategies, and visual merchandising to optimize sales performance
  • Recruited, trained, and mentored a team of sales associates, fostering a culture of excellence and high morale
  • Collaborated with the corporate buying team to select and introduce new products across all store locations
  • Played a key role in the successful launch of the Eden Prairie Scheels store in 2020.

Footwear Specialist

Scheels
10.2017 - 03.2019
  • Delivered personalized footwear recommendations, enhancing customer satisfaction and driving repeat business
  • Maintained in-depth knowledge of product features, benefits, and market trends to provide expert guidance
  • Consistently achieved high customer service ratings through proactive engagement and problem-solving.

Economic Researcher

FMWF Economic Outlook Project, MSUM
Moorhead, MN
08.2017 - 12.2017
  • Conducted thorough economic evaluations of the Fargo-Moorhead business environment in collaboration with Starion Bank and the FMWF Chamber of Commerce
  • Analyzed data on business demographics, employment rates, and economic challenges to provide actionable insights
  • Presented findings to stakeholders, contributing to strategic decision-making processes.

Service Shop Associate

Scheels
05.2016 - 10.2017
  • Executed repairs and provided expert recommendations for bicycle parts and accessories
  • Ensured high levels of customer satisfaction through attentive service and technical expertise.

Fitness Staff

MSUM Wellness Center
08.2015 - 05.2016
  • Managed fitness desk operations, including client check-ins and facility maintenance
  • Ensured a clean, organized, and safe environment for all patrons.

Education

Bachelor of Science in Business -

Minnesota State University Moorhead (MSUM)
Moorhead, MN
05-2018

Associate of Applied Science in Sales Marketing and Management -

Minnesota State Community And Technical College
Moorhead, MN
05-2014

Skills

  • Leadership & Team Management
  • Strategic Planning & Execution
  • Vendor & Inventory Management
  • Customer Service Excellence
  • Sales Training & Development
  • Advanced Microsoft Excel Skills
  • Task Delegation
  • Inventory Management

Technicalskills

  • Advanced Microsoft Excel
  • Retail Management Software
  • CRM Systems

References

  • John Carney, Field Nation, 612-599-7272, jcarney44@hotmail.com
  • Sean Kruger, Men’s Shoe Support, Scheels, 612-203-4528, skruger24@yahoo.com
  • Kim Thorson, Specialty Shop Manager, Scheels, 763-213-6061, thorskimberann@gmail.com
  • Gretchen Gale, TheHomeMag Minnesota, 320-492-4140, gretchengale@thehomemag.com

Timeline

Shop Manager

Scheels
03.2019 - Current

Footwear Specialist

Scheels
10.2017 - 03.2019

Economic Researcher

FMWF Economic Outlook Project, MSUM
08.2017 - 12.2017

Service Shop Associate

Scheels
05.2016 - 10.2017

Fitness Staff

MSUM Wellness Center
08.2015 - 05.2016

Bachelor of Science in Business -

Minnesota State University Moorhead (MSUM)

Associate of Applied Science in Sales Marketing and Management -

Minnesota State Community And Technical College

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Chadd Nordine