
Results-driven professional with extensive experience at P&S Transportation, excelling in driver management and dispatching. Proven track record in optimizing routing and enhancing customer service, achieving significant efficiency improvements. Adept at load tracking and maintaining communication with stakeholders, ensuring seamless operations and high satisfaction levels.
· Review and secure loads to be brokered from approved customer base by assigned region
· Negotiate rates with carriers for each load while exceeding required profit margins and weekly goals.
· Develop and maintain relationships with carriers to provided consistent lane coverage for year around service.
· Dispatch, track, and maintain constant communication with carrier drivers for all loads in progress.
· Communicate with customers any and all issues that may arise during loading, transport and delivery of each truck load.
· Scheduled as needed appointments for pick up and delivery of each load.
· Maintain daily, Excel spread sheets tracking weekly load count, rate, fuel, profit etc.
· Served as key leader in effectively managing 3 superintendents and 4 warranty technicians
· Schedule each phase of construction on a daily basis
· Review and approve all construction prints and county permits for accuracy
· Maintain and recruit sub-contractor base for all trades needed and verify insurance requirements full-filled
· Review and authorize payments for Accounts Payables invoices, responsible for Accounts Receivables/Collections
· Review job costing for profit analysis
· Establish and maintain relationships with corporate home builders and home owners
· Schedule all truck load shipments for large company accounts including Kellogg’s, Colgate/Palmolive, and Wausau Paper.
· Organize 12 owner/operator driver schedules on a daily basis to ensure even work schedules
· Remain “on-call” 24 hrs/day for driver troubleshooting and problem solving
· Coordinate and schedule maintenance for trailers
· Maintain all documentation of maintenance and safety inspections as required by California DOT for approx. $1 million in company owned equipment
· Maintain all Driver’s Safety documentation as required by California DOT
· Develop and maintain relationships with key account companies and comply with their needs and requirements
· Supervisor of (1) Office Billing Clerk, (1) Scheduling Assistant, and (12) Drivers
· Dispatch and supervise approximately 20-30 drivers for LTL next day service covering all of Southern California.
· Create and organize delivery routing, schedule freight pick-ups, track deliveries
· Coordinate specialized customer service with client Sales Reps, and customers
· Answer heavy volume multi-line phone system, maintain driver documents for safety.
· Supervise distribution, and Inventory Control of product to East Coast Distribution Center
· Schedule transportation of weekly shipments to East Coast Distribution Center
· Program reports on company operating system , download and format to Excel spreadsheets for more efficient reporting
· Prior duties included: Warehouse Supervisor, product technical support, and Warranty Administrator.