Chadia Ladbasri
Neosho,MO
Summary
Accomplished Accounts Receivable Representative leveraging over 10 years of experience to drive collections and enhance operational efficiency. Proven track record of reducing outstanding receivables through strategic account audits and implementing automated reporting systems, ensuring compliance and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Accounts Receivables Representative
J.B. Hunt Transport
Lowell, AR
03.2022 - 10.2023
- Reduced outstanding receivables through account audits, discrepancy resolution, and timely follow-ups
- Direct the application of customer payments to outstanding invoices
- Managed a portfolio of receivables independently, ensuring accuracy and timely follow-up.
- Established automated aging reports to track account status and prioritize collections
- Audit billed charges for validity and process balance dues and revenue adjustments
- Investigate and obtain missing documentation to meet customer billing requirements
- Collaborate with internal and external teams to identify root causes and implement solutions
- Developed and maintained strong relationships with clients and JB Hunt employees
Customer Experience Representative
J.B. Hunt Transport
Lowell, AR
12.2020 - 08.2021
- Fostered customer relationships, contributing to freight growth
- Monitored delivery metrics, ensuring on-time, damage-free service and accurate billing
- Communicated proactively with internal and external stakeholders to resolve service issues
- Arranged pick-up times and delivery appointments, optimizing transit time and enhancing delivery efficiency
- Entered customer orders into the order management system
- Documented approvals for accessorial charges and spot rates
- Served as a primary point of contact for load updates and capacity availability
Corporate Assistant – Inventory Control Department
O’Reilly Corporate Offices
Springfield, MO
01.2012 - 02.2017
- Coordinated scheduling, correspondence, and reporting for Directors to enhance workflow efficiency
- Exhibited strong communication, time management, and customer service skills to improve stakeholder interactions
- Assisted with switchboard operations and call routing
- Used Microsoft Word and Excel to manage documentation and reports
- Facilitated interdepartmental communication to streamline administrative tasks and improve collaboration.
Education
Some College (No Degree) - Computer Science Coursework
University of Arkansas
Fayetteville, AR01-2020
Associate of Arts - General Studies Coursework
Crowder College
Neosho, MO05-2006
High School Diploma -
Neosho High School
Neosho, MO05-1999
Skills
- Receivables Management
- Collections Reporting
- Credit Analysis
- Payment Processing
- Order Management Systems
- Microsoft Excel & Word
- Root cause analysis
- Time Management & Organization
- Communication skills
- Conflict resolution
- Customer Relationship Management
Timeline
Accounts Receivables Representative
J.B. Hunt Transport
03.2022 - 10.2023
Customer Experience Representative
J.B. Hunt Transport
12.2020 - 08.2021
Corporate Assistant – Inventory Control Department
O’Reilly Corporate Offices
01.2012 - 02.2017
Some College (No Degree) - Computer Science Coursework
University of Arkansas
Associate of Arts - General Studies Coursework
Crowder College
High School Diploma -
Neosho High School