Melissa Leons Karim
Socotec US
Spring,TX
1
Language
23
years of professional experience
Results-oriented Accounts Receivable professional with 20 years of experience in managing high-volume receivables and optimizing cash flow. Expertise in full-cycle accounts receivable operations, including account reconciliation, collections, cash application, and dispute resolution. Experienced in managing over 1,000 customer accounts and utilizing tools like HighRadius and Microsoft Dynamics to enhance reporting accuracy and financial performance.
Work History
Accounts Receivables Specialist
1 Year 7 Months- Perform full-cycle Accounts Receivable functions, including collections, account reconciliation, and dispute resolution.
- Manage a portfolio of over 1,000 customer accounts, ensuring timely collection of outstanding receivables and maintaining healthy cash flow.
- Analyze aging reports and prioritize collection efforts based on account risk and payment history.
- Utilize HighRadius to streamline collections, automate follow-ups, and monitor customer payment behavior.
- Partnered with Sales, Project Managers, and Customer Service teams to resolve invoice disputes, expediting collections and improving overall efficiency.
- Monitor customer credit exposure and escalate high-risk accounts.
- Built and maintained strong relationships with a diverse customer base, enhancing payment performance and increasing customer satisfaction.
- Consistently contribute to reducing Days Sales Outstanding (DSO) through proactive collections and effective account management.
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Analyzed aging reports to identify trends and patterns causing missed collections.
- Supported internal and external audits by providing necessary documentation and insights related to accounts receivable transactions and processes.
- Performed thorough account reconciliations to locate discrepancies and ensure accuracy in company records, avoiding costly errors down the line.
- Mitigated disputes over invoices by liaising between internal departments and clients, ensuring clear communication and swift resolution of issues.
- Developed professional relationships with internal and external clients to encourage open communication and feedback.
- Negotiated favorable payment terms with clients experiencing financial difficulties, preserving valuable business relationships while safeguarding company interests.
Credit Control Officer
16 Years 1 Month- Reviewed and defined terms and conditions of credit for new clients to support business growth and customer relationships.
- Conducted detailed reviews of accounts to identify and correct billing errors, enhancing overall account accuracy.
- Produced comprehensive client statements and status reports, enhancing client understanding on a weekly and monthly basis.
- Analyzed sales data to prepare monthly turnover statements and determine commission payouts for sales personnel.
- Managed accounts receivable processes to sustain an average turnover of 35 days, ensuring timely collections and financial stability.
- Managed payment processing workflows to ensure accuracy and adherence to deadlines.
- Ensured accuracy and timeliness in financial recordkeeping to support organizational integrity.
- Utilized critical thinking skills to dissect complex issues, evaluate potential solutions, and facilitate informed decisions.
- Exhibited strong personal responsibility to drive individual and team success.
- Adapted quickly to fast-paced settings, maintaining productivity and focus on objectives.
- Managed accounts receivable transactions and maintained financial records utilizing Microsoft Dynamics and Sage DacEasy ERP systems.
Accounts Receivables Clerk
4 Years 6 Months- Oversaw daily deposit preparation and accuracy of checks and cash receipts. Managed financial transaction recording to maintain compliance.
- Conducted daily outreach to clients to ensure timely resolution of outstanding invoices.
- Compiled and distributed weekly aging reports to support sales teams in tracking performance.
- Managed payment transactions through Syspro to ensure accurate financial records and maintain fiscal integrity.
- Reviewed and prepared detailed monthly statements for clients to ensure transparency and accuracy.
- Managed collections efforts to resolve outstanding payments and maintain cash flow.
- Collaborated with sales team to address billing discrepancies and enhance customer satisfaction.
- Trained junior staff on accounts receivable processes and best practices for accuracy.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
Education
Associates Degree - Business Management
- Courses covered included Statistics, Industrial Relations, Financial Accounting
- Additional courses in Marketing, Business Ethics & Information Technology
Associate of Science - Google Analytics Foundations of Project Management
Certified Account Technician (CAT/ACCA) - Accounting
- CAT Level A; Financial Statements ; Managing Finances
- CAT Level B; Cost Accounting ; Maintaining Financial Records
- CAT Level C; Reconciling Financial Transaction ; Drafting Financial Statement
Skills
Analytical communication
Payment term negotiation
Accounts receivable processing tools
Receivables management
Credit management
Financial records and reporting
Audit procedures
Workflow optimization
Financial reporting
Financial software proficiency
Workflow refinement
Compliance verification
Analytical and persuasive communication
Languages
English
Full Professional
Timeline
Accounts Receivables Specialist
Socotec US
01.2025 - CurrentRead More
Credit Control Officer
Dairy Distributors Ltd
06.2008 - 07.2024Read More
Accounts Receivables Clerk
Agostini Marketing
01.2004 - 07.2008Read More
University of The West Indies (UWI)
Associates Degree from Business Management
Read More
Coursera
Associate of Science from Google Analytics Foundations of Project Management
Read More
Omardeen's School of Accountancy
Certified Account Technician (CAT/ACCA) from Accounting
Read More
CONTACT DETAILS
- Phone: (786) 826 7018
- Email: melissaleons@hotmail.com