Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Additional Information
Work Availability
Quote
Timeline
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Chad J. Stout

Rocklin,CA

Summary

  • Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.

  • Goal-oriented Territory Manager adept at growing customer numbers and maximizing sales. Managed 60% territory growth over previous year. Strong analytical skills and industry knowledge enabled implementation of innovative success strategies.

Overview

13
13
years of professional experience

Work History

Team Member

Dick’s Sporting Goods
Rocklin, California
09.2019 - 03.2020
  • Big Smile and a super positive attitude at the front door
  • Front Door Greeter to assist in Customer Service in locating the products they needed
  • Closed the sale once they were guided to the registers
  • Loss Prevention
  • Reason for Leaving: COVID Layoff

Pilot (Delivery Driver)

FoodJets, Inc
Sacramento, CA
06.2017 - 11.2019
  • Independent delivery driver working every day to deliver groceries for Raley’s and food for individual restaurants in the Roseville, CA area
  • Went the extra stepStocked elderly refrigerators to assist them Not required by FoodJets
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Delivered goods and products to customer on time and in excellent condition.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Document Control Specialist Contractor

Placer County Assessor's Office
Auburn, CA
01.2017 - 06.2017
  • Responsible for accurately scanning large building blueprints and scanning changes to Assessor Records for availability to multiple departments within Placer County
  • Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
  • Reviewed documents and large blue prints prior to scanning for accuracy and provenance
  • Created a new filing system for all Property Taxes in Placer County, accepted. by Supervisors and implemented that system in the Assessor's Office.
  • Provided support for document controls and worked with contract documents.
  • Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
  • Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.

Sales Manager

Premier Bathrooms
01.2011 - 06.2016
  • Trained and managed sales teams in Northern and Southern California and Hawaii
  • Hired appropriate sales people in each region
  • Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities
  • Met with prospective clients, delivering presentations and educating on product and service features and offerings
  • Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan
  • Evaluated performance against goals and implemented appropriate development plans

Customer Service, Call Center Manager (Contract)

Great American Walk in Bathtub Company
Dallas, Texas
05.2009 - 02.2011
  • Developed quality employees within call center to take over leadership positions
  • Established and oversaw performance targets for call center associates
  • Collected and analyzed call center statistics, sales rates, costs and customer service metrics
  • Maintained call center equipment in good working order to maximize productivity
  • Talked with prospective clients and set appointments for sales people to visit them in their home

Product Specialist

SureWest Communications
Various in Sacramento Metro Area, CA
10.2007 - 01.2008
  • Door Knocker”
  • Knocked 45-55 residential doors per day to deliver 1-3 New Customers per day
  • Successfully graduated from Integrity Sales 2.0
  • Top Ranked Salesperson, always #1 or #2 salesperson among team of 22
  • SureWest’s Value Proposition is a highly ethical presentation given at the door rather than a hardcore door-to-door “pitch” as is the usual door-to-door stereotype
  • Continually expanded knowledge of [Product or Service] product line.

Account Manager

Networking Solutions
Elk Grove, California
03.2003 - 05.2005
  • Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Developed innovative and creative sales pitches to expand prospect understanding of company.
  • Teamed with ATT and Sonicwall and Cisco and IBM partners to create new sales for the company

Territory Manager, Account Executive, General Manager

KSCU Radio Station
Santa Clara, CA

Professor of Broadcast Engineering for Communications Department at Santa Clara University.

Assumed General Manager position at KSCU

Taught 125 students about on air presentation and ensured all students were properly licensed by the FCC

Created a curriculum for the class: "Radio Practicum"

The station was non-compliant with FCC Rules. Oversaw administrative organization for compliance.

Through contacts in professional broadcasting, acquired used studio equipment to rebuild KSCU

Reported to Student Services and the Chair of the Communication Department


Education

Social Science And Engineering

San Jose State University
Sa Jose, California

Skills

Technical Skillsundefined

Affiliations

  • Enthusiastic Member of Corporate Teams with a Great Positive Energy
  • Highly Detail Oriented Administrative Office Member
  • Effective Customer Relationship and Consultative Salesperson,
  • Professional Narrator and Announcer, Wolverines College Baseball Team at Sierra College
  • Radio and TV Personality CBS ch 13, ABC ch 7, PBS ch 60, NBC ch 4 San Francisco
  • San Jose State University Senior
  • Engineering Professor at Santa Clara University, Santa Clara, CA
  • VTEL Certified Video Systems Engineer
  • Integrity Sales Graduate 2010
  • Ambassador, Sacramento Metro Chamber of Commerce
  • Past President, The Network, Inc., Business-to-Business Networking Group
  • Leadership Summit Mentor and Leader, CPC Job Connections
  • BPOE -Benevolent and Protective Order of Elks Knights of Columbus Chapter 9202 4th Degree Knights of Columbus, Auburn CA Assembly
  • Sponsor Cursillo, Catholic Men's Annual Retreats

Accomplishments

  • Marketing - Implemented marketing strategies which resulted in 80% growth of customer base in RF and Microwave Technical Engineering Sales
  • Patient listener to customer/client concerns to apply innovative solutions to the problems
  • Kind voice, clear speech, calm presence
  • Salesperson of the Year - Samsung Electronics
  • #1 Sales Office Fujitsu Compound Semiconductor


Additional Information

Chad Stout is an active man in service to others in the Rocklin/Roseville Areas

My interest in succeeding in my role also includes supporting a team member when he/she has run into obstacles. That advice does not supersede the Manager's responsibilties to the employee nor does it interfere. The manager is the boss and Teamwork is the goal!


The role of an enthusiastic team member is the key to my happiness on any job. I am always open to innovative ideas and solutions to problems should they arise, guided by my manager.




Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind.
Henry James

Timeline

Team Member

Dick’s Sporting Goods
09.2019 - 03.2020

Pilot (Delivery Driver)

FoodJets, Inc
06.2017 - 11.2019

Document Control Specialist Contractor

Placer County Assessor's Office
01.2017 - 06.2017

Sales Manager

Premier Bathrooms
01.2011 - 06.2016

Customer Service, Call Center Manager (Contract)

Great American Walk in Bathtub Company
05.2009 - 02.2011

Product Specialist

SureWest Communications
10.2007 - 01.2008

Account Manager

Networking Solutions
03.2003 - 05.2005

Territory Manager, Account Executive, General Manager

KSCU Radio Station

Social Science And Engineering

San Jose State University
Chad J. Stout