Chad Alston
Senior Project Manager
San Diego,CA
Overview
9
9
years of professional experience
3
3
Certificates
Summary
Accomplished Senior Project Manager bringing over 9 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines as well as building PMO's to be adaptable and well versed and up to date in project management methodologies and practices.
Skills
Agile Project Managementundefined
Work History
Sr. Technical Project Manager
Central New Mexico Community College
San Diego, CA
06.2023 - Current
- Coordinate and prioritize work assignments, ensuring staff training and adherence to policies and procedures.
- Manage project development, defining scope, goals, and deliverables in collaboration with stakeholders
- Adhere to established enterprise methodologies, practices, and procedures for documentation, project management, and programming
- Managed 3-4 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills
- Assess risks and assist in risk mitigation
- Plan and schedule project timelines and milestones, coordinating resource estimates and participants
- Track changes in project scope, budget, issues, and risks, devising contingency plans
- Develop and deliver status reports, proposals, requirements documentation, and presentations
- Coordinate and execute project-specific training
- Foster culture of collaboration and continuous improvement within teams.
Project Management Office Lead (PMO Lead)
Managed Solution
San Diego, CA
06.2022 - 06.2023
- Coordinate project plans and provide documentation and scheduling for project success
- Determine and enforce project scope based on executed statement of work
- Build relationships with internal staff and client contacts, including IT staff and upper management
- Generated an additional 150k in revenue within 3 months by identifying extra features clients could pursue during implementations
- Oversee diverse arrays of technology infrastructure initiatives
- Uphold effective standards for project-related processes, resource allocation, and onboarding
- Guarantee that PMO team members carry out tasks effectively
- Cultivate client engagement and deliver exceptional service
- Solicit input on project management processes from both clients and internal colleagues
- Conduct comprehensive reporting and forecasting for resource allocation and performance evaluation
- Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals
Sr. Enterprise Project Manager
Internet Truckstop
San Diego, CA
03.2021 - 06.2022
- Create and oversee holistic project plans and schedules utilizing Agile/SCRUM and hybrid Waterfall/Incremental Delivery methodologies
- Collaborate with technical development teams to facilitate user story refinement, sprint planning, and retrospective ceremonies
- Define project scope, objectives, detailed schedules, budget needs, and status reports
- Guide Communications Team in translating Functional Specification Document (FSD) for customer and partner communications
- Manage development and execution of User Acceptance Testing (UAT)
- Collaborate with Business Transformation Group to improve project and business process management practices
- Implementations: CRM(Salesforce), Architecture (Account Structure/Hierarchy), RevCloud/E-Commerce Cloud, Assisted/Unassisted Sales Process
Project Manager II
Blue Cross Blue Shield of Arizona
Phoenix, AZ
08.2017 - 03.2021
- Manage projects from initial conception to successful implementation
- Articulated project scope, objectives, timelines, budget, and generated status reports
- Collaborate with stakeholders to ensure clear communication and planning
- Vigilantly monitor and meticulously track project issues, ensuring timely status updates
- Provide tactical and strategic input on planning and systems-related projects
- Facilitate end-user training coordination and relay impediments to stakeholders
- Provide estimates and true-ups for project resources and financials
- Facilitate daily stand-up meetings and assisted with user story refinements
- Mentor and guide newly appointed Scrum Masters and Product Owners
- Develop and implement project plans and budgets to ensure successful execution
- Expand Specialty Provider Network by 30%
Project Coordinator
Discount Tire Corporate Headquarters
Scottsdale, AZ
01.2017 - 07.2017
- Aid in shaping project scope and manage coordination and production of program status reports
- Skillfully navigate changes in project scope, ensuring timely adjustments to plans
- Develop and sustain project plans, making necessary adaptations
- Efficiently manage resources, capacity planning, and financial forecasting
- Orchestrate user acceptance testing and facilitate coordination of end-user training
- Facilitate daily stand-up meetings and agile ceremonies
- Assist with project critical paths
- Establish rapport and engage with stakeholders to build lasting professional relationships
Project Manager II
Wells Fargo Bank
Tempe, AZ
05.2016 - 09.2016
- Develop and initiate projects, manage costs, and monitor performance
- Assist data analysts and serve as business analyst to help find the best solution for customers
- Achieve project deadlines by coordinating with contractors to manage performance
- Identify plans and resources to meet project goals and objectives
- Draft project reports to identify successful outcomes, insights and future recommendations
Implementation Manager
Solium Capital
Tempe, AZ
08.2014 - 05.2016
- Outline work plans, determine resources, create timelines, and generated initial budgets as part of project scope determination
- Execute a comprehensive range of services as specified in the contractual agreement
- Maintain client relationships and serve as a business analyst to help produce quantifiable outcomes for clients
- Manage 7-13 external client-facing projects concurrently, realizing success through application of in house processes and exceptional leadership skills
- Coordinate internal as and audits and lead remediation efforts for identified deficiencies
Implementation Manager
LeaseHawk
Scottsdale, AZ
02.2014 - 08.2014
- Research and resolve barriers to successful system functionality, improving support and issue resolution
- Oversee implementation lifecycle processes based on organizational needs, regulatory requirements and customer demand
- Cultivate client relationships and communicate effectively
- Monitor contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs
- Document specialized data and requirements to address business demands
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ 08.2009 - 12.2012
Certification
Certified Project Management Professional (PMP), Project Management Institute (PMI)
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