Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Websites
Timeline
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Chaduer Tulow

Chaduer Tulow

Dallas

Summary

Results-driven HR and Talent Acquisition professional with extensive experience in recruitment, onboarding, and process optimization. Adept at managing vendor relationships, enhancing hiring efficiency, and ensuring compliance with HR policies. Seeking a remote role leveraging expertise in HR, customer support, or administrative operations.

Overview

11
11
years of professional experience

Work History

HR Onboarding Supervisor

GoHealth
04.2021 - 03.2025
  • Oversee a team of three onboarding support specialists, ensuring smooth hiring operations
  • Manage external relationships with background check vendors, optimizing compliance and turnaround times
  • Monitor and improve onboarding processes, implementing strategies that increased efficiency by 60%
  • Partner with Recruiting, Licensing, HR, and Training teams to enhance new hire experiences

HR Onboarding Specialist

GoHealth
10.2020 - 04.2021
  • Verified and cross-checked new hire information across multiple HR platforms (Jira, Greenhouse, Google Docs)
  • Created Jira tickets for each new hire across three regions, ensuring accurate recordkeeping
  • Collaborated with HR to resolve background check escalations promptly

Talent Acquisition Specialist

Progrexion
10.2019 - 04.2020
  • Consistently met and exceeded weekly hiring KPIs and recruitment metrics
  • Sourced, screened, and interviewed candidates for sales and customer service roles
  • Negotiated salary offers and extended employment contracts to qualified candidates
  • Restructured hiring processes with managers, improving candidate quality and reducing attrition

Talent Acquisition Coordinator

Progrexion
02.2019 - 10.2019
  • Reviewed resumes and pre-screened candidates, passing qualified applicants to recruiters
  • Conducted extensive sourcing via LinkedIn, CareerBuilder, and Indeed

Customer Service Representative (Contract)

Sutter Physician Services
05.2017 - 01.2018
  • Managed high-volume patient calls for multiple physician offices
  • Coordinated communication between nurses, pharmacies, and primary care providers
  • Handled confidential patient information while ensuring compliance with HIPAA regulations

Senior Account Resolution Specialist

Discover Financial Services
03.2014 - 03.2016
  • Assisted high-risk customers in managing their financial hardships, offering customized repayment plans
  • Utilized skip tracing tools and credit bureau reports to locate and support customers
  • Developed payment solutions that improved customer retention and financial stability

Education

Business Administration -

Southern New Hampshire University

Skills

  • Applicant Tracking Systems (ATS)
  • Greenhouse
  • ICIMS
  • Jira
  • HR & Recruitment
  • Talent Acquisition
  • Background Checks
  • Onboarding
  • Employee Relations
  • Compliance & Confidentiality
  • Data Privacy
  • Background Check Regulations
  • Remote Work & Collaboration
  • Slack
  • Zoom
  • Microsoft Teams
  • Customer Service
  • High-Volume Call Handling
  • Conflict Resolution
  • Client Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native language
Nuer
Upper Intermediate (B2)
B2

Timeline

HR Onboarding Supervisor

GoHealth
04.2021 - 03.2025

HR Onboarding Specialist

GoHealth
10.2020 - 04.2021

Talent Acquisition Specialist

Progrexion
10.2019 - 04.2020

Talent Acquisition Coordinator

Progrexion
02.2019 - 10.2019

Customer Service Representative (Contract)

Sutter Physician Services
05.2017 - 01.2018

Senior Account Resolution Specialist

Discover Financial Services
03.2014 - 03.2016

Business Administration -

Southern New Hampshire University

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Chaduer Tulow