Chadwick Loyd
Elmira,NY
Summary
Compassionate professional with extensive experience in social and human services. Proven skills in client assessment, case management, and crisis intervention enhance productivity and task efficiency. Strong work ethic and adaptability ensure effective performance in both supervised and unsupervised environments.
Overview
6
6
years of professional experience
Work History
Youth Support Specialist
McCormick Secure Center OCFS
Brooktondale, New York
01.2023 - Current
- Executed crisis intervention, de-escalation, and documentation while collaborating with staff to foster accountability, rehabilitation, and positive behavioral change.
- Delivered structured supervision, behavioral support, and mentorship to empower youth in achieving personal development goals.
- Developed and implemented individualized support plans to facilitate youth reintegration into society.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
Package Handler
FedEx
Horseheads, New York
07.2020 - 01.2023
- Loaded and unloaded delivery trucks, ensuring compliance with safety protocols to maintain workplace safety.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Organized packages by destination to streamline processing and enhance delivery efficiency.
- Stacked boxes onto pallets in an efficient manner.
- Maintained a clean and organized work area to ensure safety standards.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Trained new employees on safe handling procedures and workflows to promote adherence to safety standards.
Member Service Specialist
Sams Club
Horseheads, New York
06.2020 - 01.2023
- Assisted members with product inquiries and order placements, enhancing member satisfaction.
- Resolved member concerns through effective communication strategies, fostering member loyalty.
- Educated members about various membership benefits and promotions.
- Processed member transactions accurately at the checkout area.
- Responded to inbound calls from members, providing assistance and information. from wide range of members, welcoming callers.
- Maintained a clean and organized sales floor environment.
- Performed daily audits of teller drawers to ensure compliance with security regulations.
- Utilized wide range of technical systems and equipment to streamline operations and improve workflow.
Education
High School Diploma -
Elmira High School
Elmira, NY06-2015
Skills
- Behavioral support
- Crisis intervention
- Documentation practices
- Conflict resolution
- Communication strategies
- Problem solving
- Leadership skills
- Training new employees
- Organizational skills
- Life skills coaching
References
References available upon request.
Timeline
Youth Support Specialist
McCormick Secure Center OCFS
01.2023 - Current
Package Handler
FedEx
07.2020 - 01.2023
Member Service Specialist
Sams Club
06.2020 - 01.2023
High School Diploma -
Elmira High School