Handled administrative tasks such as following up with insurance claims from Medi-Cal, returning notice of authorizations, and addressing repair needs to support office operations efficiently.
Optimized inventory management by maintaining accurate records of supplies and equipment usage, minimizing waste, and ordering necessary materials in a timely manner.
Prepared and arranged instruments and required materials for dental procedures.
Built strong rapport with patients through empathetic communication skills, fostering trust in dental care providers.
Verified patient insurance eligibility and benefits.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentist's evaluations.
Dental Assistant Volunteer
USC Mobile Dental Clinic
06.2021 - 04.2023
Assisted student dentists, hygienists, and other personnel by delivering appropriate tools and supplies needed for procedures in different dental trailers.
Prepared next chair set ups and prepared glove bags for the student dentists in the midst of COVID pandemic.
Participated to the success of dental outreach programs, providing essential dental care to underserved communities.
Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Demonstrated respect, friendliness and willingness to help wherever needed.
Dental Assistant
E Sarang Dentistry
02.2019 - 04.2022
Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Dental Shadowing
Care Family Dental
10.2017 - 01.2019
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Passionate about learning and committed to continual improvement.
Server
Yushoken
12.2016 - 09.2017
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Server/Caterer
UCI University Club
08.2015 - 12.2016
Worked with POS system to place orders, manage bills, and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Volunteer
Divine Light Presbyterian Church
09.2009 - Current
Participated in English Ministry Praise Team as a Praise leader.
Tutored younger peers with their school assignments and provided advice for college preparations.
Participated in various outreach programs such as serving homeless populations in El Monte.
Served in various church projects such as building gardens, renovating church service rooms and making social network for the church.
Education
Post-Baccalaureate - Public Health
Mt San Antonio College
Walnut, CA
02.2024
Master of Science - Community Oral Health
Herman Ostrow School of Dentistry
Los Angeles, United States
06.2022
Bachelor of Arts - Public Health
University of California, Irvine
Irvine, CA
09.2017
Skills
Korean and English - speak, read and write fluently
Proficient in Dental Software - EasyDental and Henry Schein Dentrix