Strong believer in teamwork and providing high quality customer service. Spent two years in the health industry and looking forward to continue study as a nurse. Quick learner,communicative and detail oriented. Self motivated, passionate and energetic to bring positive working environment. Additionally, possess fluency in Korean.
Overview
4
4
years of professional experience
Work History
Concierge
The Canopy at Harper Lake
Lake City, Florida
03.2021 - Current
Efficiently managed the facility's communication hub by transfering calls to the correct department.
Assisting residents and their families by relaying messages promptly and accurately resulting in high satisfaction among residents and their families.
Update labor report for HR Direction and CEO to ensure timely and error free payroll submissions to help reduce payroll discrepancies.
Update employee's files to meet state's requirements.
Insert training videos online for all employees annually and ensure they complete their training by printing the certificates for the files.
Ensure residents arrive to their hospital appointments provided by the Canopy in a timely manner.
Greet and ensure all visitors sign in and wear their visitor badges while maintaining a clean area in the front.
Area Supervisor
Ross Dress for Less
Lake City, Florida
05.2022 - 02.2024
Monitored employee performance, providing feedback and coaching as needed.
Updated and maintained various areas of the store assigned by the store manager so it can be visually appealing to the customers to boost sales.
Successfully managated store operations from opening and closing procedures ensuring compliance with company's polices.
Worked efficiently in cash office to help pay roll be error free and reduce theft.
Cashier
Ross Dress for Less
Lake City, Florida
03.2021 - 05.2022
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Handled all sale transactions while operating with the cash register.
Train new cashiers how to work the register quickly and efficiently.
Education
High School Diploma -
Osan American High School
South Korea
06.2003
Skills
Ability to speak, read and write Korean fluently
Translate Korean to English accurately
Additional Information
I also attended Old Dominion University. I had some college experience.
Director of Clinical Operations at Canopy Mental Health & Consulting and Canopy RootsDirector of Clinical Operations at Canopy Mental Health & Consulting and Canopy Roots
Tow Truck Operator/Tow Truck Repair Technician at Harper And Harper EnterprisesTow Truck Operator/Tow Truck Repair Technician at Harper And Harper Enterprises