Chafonya Collins
Richmond,VA
Summary
To obtain a position within a financial, business, or customer service environment which will allow me to utilize my skills and abilities in leadership, management, and customer relations. Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.
Overview
9
9
years of professional experience
Work History
Retail Supervisor
Morrison Healthcare Food Services, VCU Children's Hospital
01.2022 - Current
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers
- Coordinated merchandising displays, signage and sales enablement
- Monitored cashiers' work and balanced registers to maintain strong financial controls
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands
- Make product orders
- Count weekly and month ending inventory
- Make deposits
RICHMOND PUBLIC SCHOOLS
09.2020 - 12.2021
- Responsible for preparing two meals and a snack for Pre-K and Pre school children
- Weekly inventory count and placing food order
FOOD SERVICE DIRECTOR
CBM
12.2015 - 11.2020
- Hiring Training, placing food order, preparing three meals a day for the population of 1500 inmates
- Overseeing two kitchen supervisors and eighteen inmate assigned to the kitchen work detail
WENDY'S – MERITAGE HOSPITALITY GROUP
06.2016 - 09.2020
- Polished and professional team member skilled at building relationships with patrons
- Results-oriented team member motivated to exceed expectations and deliver exceptional service meet all needs
- Hiring, food order, training staff, deposit, change order, monthly, weekly and daily inventory counts
- Oversee one assistant, two shift managers and 25 crew members
Education
Business Management
J Sargeant Reynolds Community College
04.2013
HIGH SCHOOL DIPLOMA -
ARMSTRONG HIGH SCHOOL
06.1994
Skills
- Microsoft Word, Excel, PowerPoint and keyboarding skills
- Financial Recordkeeping
- Reporting and Performance Analysis
- Cash Handling and Reconciliation
Timeline
Retail Supervisor
Morrison Healthcare Food Services, VCU Children's Hospital
01.2022 - Current
RICHMOND PUBLIC SCHOOLS
09.2020 - 12.2021
WENDY'S – MERITAGE HOSPITALITY GROUP
06.2016 - 09.2020
FOOD SERVICE DIRECTOR
CBM
12.2015 - 11.2020
Business Management
J Sargeant Reynolds Community College
HIGH SCHOOL DIPLOMA -
ARMSTRONG HIGH SCHOOL
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