Work History
Education
Skills
Timeline
Generic

Chai Long

Palmyra,NY

Work History

Childcare Youth Program Assistant

NAF
New York, NY
2023 - Current
  • Developed and implemented weekly activities for youth participants to engage in.
  • Assisted with the organization and set-up of special events, including fundraising initiatives.
  • Provided support to Youth Program Manager in planning and coordinating daily program activities.
  • Provided emotional support to individuals, families, and groups facing difficult life situations.

Childcare Assistant Teacher

Parkside Bible Church
Watertown, NY
2010 - 2015
  • Assisted Lead Teacher in planning and implementing age-appropriate activities for children.
  • Organized daily classroom routines, including snack time, story time, and outdoor playtime.
  • Provided guidance to children on appropriate behavior during class activities.

In-Home Nanny

Maria Doldo
Glen Park, NY
2015 - 2017
  • Oversaw day-to-day operations of the company while coordinating with staff members.
  • Established performance standards and monitored progress towards achieving them.
  • Provided guidance to team members on project management principles and best practices.

Librarian Volunteer

Robert McEwen library
Fort Drum, NY
2008 - 2016
  • Organized library shelves and returned books to their proper places.
  • Assisted patrons in locating materials and resources.
  • Provided reference services to patrons using print, digital and other media resources.
  • Provided technical support for users experiencing hardware or software issues.
  • Performed troubleshooting to diagnose and resolve complex technical problems.
  • Installed operating systems, applications, patches, updates. as needed.

ACS Relocation Readiness Assistant

LadGov
Williamsburg, VA
2022 - 2022
  • Assisted clients in finding suitable housing for their relocation needs.
  • Organized and coordinated all aspects of the relocation process, including scheduling viewings and coordinating with real estate agents.
  • Managed client expectations during the relocation process, providing updates on progress and addressing any issues.

Salon Cosmetologist

Smart Style Hair Salon
Evans Mills, NY
2016 - 2017
  • Performed hair services including coloring, cutting, styling and blow-drying. As well as, assisting with retail sales of products related to beauty treatments
  • Greeted customers in a friendly manner to create a welcoming atmosphere.
  • Assisted with retail sales of products related to beauty treatments.
  • Consulted with clients about their desired look prior to providing services. Alongside advising clients on proper home care techniques for their hair or skin type.
  • Attended educational seminars and workshops to stay current on the latest developments in the field.
  • Managed appointment bookings and provided confirmation calls to ensure customer satisfaction.
  • Created detailed records of client visits including notes about performed services and any product purchases made.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Assisted with reception desk by answering phones, scheduling appointments and processing payments, basic bookkeeping, filing and maintaining clients' records.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Motivated and empowered team members by providing feedback on employee performance, encouraging professional development and tips to build loyalty to support retention and growth.

Volunteer Activities Coordinator

Uso
Germany
2021 - 2023
  • Coordinated with other staff to ensure proper supervision of participants during activities.

Education

Certificate - Medical Assistant

Carrus Career Step Online
Lehi, UT
01-2018

High School Diploma -

General Brown Junior-Senior High School
Dexter, NY
01-2015

Licensure in State of NY - Cosmetology

Charles H. Bohlen Technical
Dexter, NY
01-2015

Skills

  • Developmental Assistance And Instruction
  • Youth Guidance
  • Youth Mentoring
  • Activity Implementation
  • Public Speaking
  • Behavior Modeling
  • Reporting And Documentation
  • Advanced Computer and Microsoft Office Skills

Timeline

Childcare Youth Program Assistant

NAF
2023 - Current

Childcare Assistant Teacher

Parkside Bible Church
2010 - 2015

In-Home Nanny

Maria Doldo
2015 - 2017

Librarian Volunteer

Robert McEwen library
2008 - 2016

ACS Relocation Readiness Assistant

LadGov
2022 - 2022

Salon Cosmetologist

Smart Style Hair Salon
2016 - 2017

Volunteer Activities Coordinator

Uso
2021 - 2023

Certificate - Medical Assistant

Carrus Career Step Online

High School Diploma -

General Brown Junior-Senior High School

Licensure in State of NY - Cosmetology

Charles H. Bohlen Technical

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Chai Long