Chai Sanchez
Anaheim,CA
Summary
Reliable individual experienced in providing care to children and pets. Possesses excellent communication skills and strong ability to multitask and prioritize tasks. Seeking an opportunity to use my skills and demonstrate my ability to provide excellent customer service as an employee. Customer service professional with experience in delivering high-quality support and fostering positive customer interactions. Known for effective problem-solving, adaptability, and strong communication skills. Reliable team player focused on achieving results and exceeding expectations. Skilled in managing customer inquiries, resolving issues, and maintaining satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Service/Host/Server
AMC Theatres Dine-In
05.2024 - Current
- Implemented new strategies for handling difficult situations, resulting in improved conflict resolution outcomes.
- Enhanced customer satisfaction by efficiently addressing and resolving concerns in a timely manner.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to provide seamless support, ensuring a cohesive customer experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Personal Babysitter
Private Family
06.2020 - Current
- Utilize strong communication skills while interacting with parents and responding to their requests
- Remain alert throughout work hours in order ensure that all necessary precautions are taken
- Exhibit excellent problem solving skills when handling challenging situations involving young children
- Show flexibility when working irregular hours as needed by families
- Maintained a positive attitude and outlook while dealing with difficult tasks or behaviors
- Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Pet Sitter
Private Families
06.2020 - Current
- Demonstrate ability to provide loving care and companionship to animals while their owners are away
- Exercise and engage pets in activities with appropriate toys
- Follow feeding instructions and schedules to provide accurate and thorough care
- Recognize the importance of adhering to client instructions relating to caring for their pets while they are away
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
Education
HIGH SCHOOL DIPLOMA -
Edge Virtual Academy
06.2025
Skills
- Effective Communication Skills
- Teamwork
- Reliability
- Multitasking
- Patience
- Problem Solving Skills
- Language proficiency
- Conflict Resolution
- Time management skills
- POS system operations
- Guest inquiries
- Adaptable to change
Hobbies and Interests
- Art
- Reading
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service/Host/Server
AMC Theatres Dine-In
05.2024 - Current
Personal Babysitter
Private Family
06.2020 - Current
Pet Sitter
Private Families
06.2020 - Current
HIGH SCHOOL DIPLOMA -
Edge Virtual Academy
Similar Profiles
JOSEPH DUTTONJOSEPH DUTTON
Cinema Attendant at Metropolitan Metro Lux Dine-In TheatresCinema Attendant at Metropolitan Metro Lux Dine-In Theatres
BriAysia CaldwellBriAysia Caldwell
Crew Member at AMC DINE-IN Clearfork 8Crew Member at AMC DINE-IN Clearfork 8
Mariette RamirezMariette Ramirez
Crew Member at AMC Dine-In TheaterCrew Member at AMC Dine-In Theater