Darcey Kirkeby
Francis Creek
Summary
Dynamic customer service professional with a proven track record at Sam's Club, enhancing customer satisfaction and boosting sales through exceptional service and product knowledge. Skilled in complaint handling and building rapport, I thrive in fast-paced environments, consistently delivering results and fostering positive guest experiences.
Overview
13
13
years of professional experience
Work History
Customer Service/Host/Server
Baxters
02.2022 - 11.2023
- Delivered exceptional customer service, ensuring satisfaction and addressing inquiries promptly.
- Assisted in managing guest experiences, fostering a welcoming atmosphere for all visitors.
- Resolved customer complaints efficiently, enhancing overall service quality and retention.
- Collaborated with team members to streamline operations, improving workflow efficiency.
Long Term Care Giver
Self Employed
06.2015 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service
Sam's Club
02.2011 - 02.2015
- Improved customer service ratings by addressing concerns promptly and professionally.
- Increased sales by providing exceptional customer service and product knowledge.
- Provided excellent customer service, addressing concerns promptly and professionally.
Education
High School Diploma -
University High
Spokane, WASkills
- Customer focus
- Complaint handling
- Building rapport
- Assertiveness
Timeline
Customer Service/Host/Server
Baxters
02.2022 - 11.2023
Long Term Care Giver
Self Employed
06.2015 - 01.2022
Customer Service
Sam's Club
02.2011 - 02.2015
High School Diploma -
University High