Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Fatima Aguirre

Houston

Summary

Dynamic customer service professional with a proven track record at Walmart, enhancing sales through targeted upselling and exceptional complaint handling. Skilled in building rapport and fostering collaboration, I excel in high-pressure environments while maintaining service quality. Proficient in cash handling and committed to creating positive customer experiences.

Overview

2
2
years of professional experience

Work History

Customer Service Host /money Service Associate

Walmart
08.2024 - 08.2025
  • Increased overall sales by offering targeted upsells and cross-sells based on customer needs assessment.
  • Maintained a high level of product knowledge to confidently answer inquiries and make informed recommendations.
  • Fostered an inclusive work environment that encouraged collaboration among diverse colleagues and promoted a positive company culture.
  • Supported fellow team members during peak periods, providing additional resources for handling high-call volumes effectively without compromising service quality standards.

Cashier

The Little Depot
09.2024 - 07.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cook/cashier

Peter Pipers Pizza
07.2023 - 08.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

High School Diploma -

Vet Tech Institute
4669 SW Freeway Frontage Rd

Skills

  • Customer focus
  • Complaint handling
  • Building rapport
  • Assertiveness

Accomplishments

My biggest accomplishment is definitely graduating from high school and deciding to pursue my career into the college side and hopefully be able to pursue higher ranks


Being able to score perfect customer service no matter the situation environment of my job

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

The Little Depot
09.2024 - 07.2025

Customer Service Host /money Service Associate

Walmart
08.2024 - 08.2025

Cook/cashier

Peter Pipers Pizza
07.2023 - 08.2024

High School Diploma -

Vet Tech Institute