Summary
Overview
Work History
Education
Skills
Timeline
Generic
Margarite Watson

Margarite Watson

Customer Service Host
Pueblo West,United States

Summary

Resourceful Customer Service Host known for high productivity and efficient task completion. Skilled in conflict resolution, time management, and customer communication, ensuring smooth operation and client satisfaction. Excel in empathy, active listening, and adaptability, leveraging these soft skills to enhance customer experience and foster positive interactions.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

17
17
years of professional experience

Work History

Customer Service Host

Walmart
Pueblo West, CO
11.2007 - Current
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Listened to customer needs to identify and recommend best products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Greeted customers and answered inquiries in a professional manner.
  • Processed payments using cash register or point-of-sale system.
  • Responded to customer complaints in an appropriate and timely fashion.
  • Provided support to fellow employees when needed to maintain efficient operations.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Sales Associate

Walmart
Pueblo West, CO
11.2007 - Current
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Handled customer complaints in a professional manner.
  • Placed special orders or called other stores to find desired items.

Education

GED -

Emily Griffith Technical College
Denver, CO
07-2006

Some College (No Degree) - Medical

Pueblo Community College
Pueblo, CO

Skills

  • Complaint handling
  • Customer focus
  • Assertiveness
  • Professionalism
  • Language proficiency
  • Problem-solving abilities
  • Goal setting
  • Adaptability
  • Time management
  • Product knowledge
  • Conflict resolution
  • Processing payments
  • Team building
  • Problem-solving aptitude
  • Customer engagement

Timeline

Customer Service Host

Walmart
11.2007 - Current

Sales Associate

Walmart
11.2007 - Current

GED -

Emily Griffith Technical College

Some College (No Degree) - Medical

Pueblo Community College
Margarite WatsonCustomer Service Host