Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Jessica Sanchez

Walmart
SANANTONIO,TX
2
Languages
3
years of professional experience

Dedicated customer service host with a focus on complaint handling, building rapport, and cash handling. Committed to enhancing customer satisfaction and optimizing store operations.

Work History

Customer Service Host

2 Years 6 Months
Walmart | 02.2024 - Current
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Assisted customers in locating products and navigating store layout to enhance shopping experience.
  • Maintained cleanliness and organization of sales floor, ensuring optimal product presentation.
  • Collaborated with team members to manage inventory levels and restock shelves promptly.
  • Cash handling.
  • Money Center experience for 3 years.
  • Cash checks, money orders,bill pays,money transfers and money loading.

Cashier

4 Months
Casa Dulce | 07.2023 - 11.2023
  • Processed customer transactions efficiently, ensuring accurate handling of cash and card payments.
  • Maintained organized and clean checkout area to enhance customer experience and operational flow.
  • Assisted customers with product inquiries, providing knowledgeable support for purchases and promotions.
  • Collaborated with team members to manage inventory levels, ensuring availability of popular items.

Education

High School Diploma

Thomas Edison High School | San Antonio, TX
  • Awarded Dual Language
  • AB Honor Roll 12th grade 2023
  • Certified in Texas Private Security Bureau II

Skills

Cash handling
Customer focus
Complaint handling
Conflict resolution
Inventory management
Effective communication
Multitasking
Assertiveness
Cash management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Host

Walmart
02.2024 - CurrentRead More

Cashier

Casa Dulce
07.2023 - 11.2023Read More

Thomas Edison High School

High School Diploma
Read More
Jessica Sanchez