Chaimaa Frij
Ashburn,VA
Overview
6
6
years of professional experience
Work History
Crew Member
Taco Bell Restaurant
Ashburn, VA
11.2022 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction.
- Operated point-of-sale system efficiently, processing transactions accurately and promptly.
- Maintained cleanliness and organization of dining area and kitchen to comply with health standards.
- Collaborated with team members to prepare food items according to company recipes and standards.
Costumer Service Cashier
Ross Dress for Less
Leesburg, VA
11.2020 - 04.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer balances at beginning and end of shift
- Handled returns and exchanges following company policies effectively.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly, enhancing overall satisfaction levels.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Customer Service Cashier
Burlington
Sterling, VA
07.2019 - 04.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints, ensuring satisfaction and retention.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Marketing And Management -
Ofppt
Rabat MoroccoHigh School Diploma -
El Mansour Dahbi
Rabat MoroccoSkills
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer service
Languages
Arabic
Native or Bilingual
French
Professional Working
English
Professional Working
Spanish
Limited Working
Timeline
Crew Member
Taco Bell Restaurant
11.2022 - Current
Costumer Service Cashier
Ross Dress for Less
11.2020 - 04.2022
Customer Service Cashier
Burlington
07.2019 - 04.2020
Marketing And Management -
Ofppt
High School Diploma -
El Mansour Dahbi