CHAIM W JACOBOWITZ

• Oversaw daily operations of a team comprising 15 in-house and 5 overseas employees, ensuring effective communication and workflow.
• Optimized operational workflows to drive efficiency and minimize process delays.
• Monitored and evaluated quality control processes to guarantee adherence to industry standards.
• Directed cross-functional teams to enhance resource allocation and drive project success.
• Designed and implemented training programs to enhance staff skill sets and improve operational performance.
• Implemented process improvements to enhance productivity and minimize costs.
• Oversaw operations staff to ensure adherence to company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Developed and maintained relationships with external vendors and suppliers.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Facilitated smooth collaboration between departments through clear communication channels.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Trained and guided team members to maintain high productivity and performance metrics.
• Interacted well with customers to build connections and nurture relationships.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

• Cultivated and sustained relationships with key stakeholders to identify and address hiring requirements.
• Managed end-to-end recruitment for executive-level positions, ensuring alignment with industry-specific needs.
• Guided employees through career coaching processes to identify goals and develop actionable plans for success.
• Collaborated with business owner to develop impactful training strategies for new hires.

• Achieved successful implementation of HCBS program for children with emotional and mental health needs, driving government program engagement. Built and led a team of 20 professionals, playing a key role in the leadership of a 100+ employee organization. Increased vendor partnerships significantly, resulting in high satisfaction rates among parents and service providers.
• Guided new referrals through onboarding process to enhance familiarity with program structure and client registration methods.
• Managed ongoing client intake operations, ensuring all essential information and documents were accurately processed and delivered to HIH and insurance.
• Evaluated and provided clients with the most suitable approved services available.
• Monitored billing activities and maintained compliance with service standards to enhance operational efficiency.
• Managed relationships with parents and vendors, focusing on maintaining positive experiences and service satisfaction.
• Provided guidance to employees and vendors in overcoming work-related challenges, ensuring appropriate responses to various obstacles.

Directed all operational activities for a leading car service, ensuring efficient management and maintenance protocols.

• Oversaw driver recruitment, conducting thorough background checks to ensure candidate suitability.
• Supervised office staff of 7 FT employees to enhance productivity and team performance. Directed accounts receivable and accounts payable activities to maintain accurate financial records. including medical billing and handling insurance claims. Oversaw comprehensive ordering and purchasing operations to optimize supply chain efficiency.