Chaislyn Phelps
Troy,AL
Summary
Driven and compassionate healthcare professional with extensive experience in healthcare. Excelled in enhancing patient satisfaction and streamlining healthcare workflows. Skilled in both infection control standards and providing empathetic patient care, demonstrating a commitment to improving patient outcomes and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Troy Regional Medical Center
Troy, AL
06.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Physical Therapy Aide
Bishop Physical Therapy
Daphne, AL
10.2023 - 04.2024
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
Nursing Assistant
Infirmaryhealth
Fairhope, AL
05.2023 - 10.2023
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Spa Consultant
Planet Beach Spa
Fairhope, AL
08.2022 - 07.2023
- Streamlined appointment scheduling processes for increased efficiency and reduced wait times.
- Managed financial reporting processes including budgeting, forecasting, and expense tracking; identified areas for cost reduction while maintaining high-quality standards.
- Optimized inventory management systems, reducing spoilage rates and minimizing overhead costs.
Education
Daphne High School
Daphne, AL05.2023
Skills
- Patient Observation
- Infection control standards
- Fast learner
- Adaptable
- Eager to learn new things
- Basic Life Support
- Attention to Detail
- Medical terminology knowledge
- Extremely organized
Certification
Basic Life Support
Timeline
Patient Care Technician
Troy Regional Medical Center
06.2024 - Current
Physical Therapy Aide
Bishop Physical Therapy
10.2023 - 04.2024
Nursing Assistant
Infirmaryhealth
05.2023 - 10.2023
Spa Consultant
Planet Beach Spa
08.2022 - 07.2023
Daphne High School