Chaitanya N

• Implemented Lightning Web Components (LWC) to communicate with Aura Framework
• Worked on pub sub modules to communicate between LWC components along with API decorators.
• Experience on writing jest tests for LWC components for unit testing at client side.
• Worked on LWC lightning data service by using wire service (wire adapter) to fetch data from serverside and performed CURD operations.
• Build various LWC components, decorators and variables. Adding validations to LWC.
• Added Lightning Component to Lightning Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Performed inbound, outbound integration with external systems using REST API and JSON Serialization and Deserializations.
• Responsible for Salesforce.com System Integration with external applications and systems using Apex Web services and Apex Callouts with both REST API.
• Developed Asynchronous process such as Batch Apex and Future methods to handle volume and governor limits. Develop Apex triggers, apex classes, batch apex and schedule apex to automate the business processes
• Automated business process by creating workflow rules, configuring immediate and time dependent workflow rule actions, configuring approval process, assignment rules for Leads and Cases.
• Configured Salesforce objects, fields, and page layouts, resulting in a 25% increase in sales conversion rates.
• Developed validation rules, workflows, and process builder automation to improve sales team productivity by 30%.
• Created and optimized complex Apex triggers and classes for lead assignment, resulting in a 40% reduction in lead response time.

Environment: Service Cloud, Sales Cloud, SalesForce.com Platform, Lightning Web Components, Visual force, Pages, Apex, Visual force, Apex Classes Apex triggers, Batch Apex, Schedule Apex, REST, Jira, Git, Git Hub, Agile.

• Designed and developed Apex Classes, Controller Classes, Controller Extensions and Apex triggers for various functional needs in the application.
• Developed Visulaforce page with apex controller, batch apex, Triggers and Schedule apex.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning
  component (LWC) look and feel better.
• Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Page layouts, to suit to the needs of the application.
• Created various custom objects, custom settings, custom labels, validation rules, record types, custom tabs, workflow rule and approval process including field updates and email alerts.
• Experience in handling data migration and code deployment using Data Loader and Eclipse respectively in SFDC environments.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects.
• Successfully integrated Salesforce with an external email marketing platform, improving lead nurturing efforts by 25%.
• Developed a custom middleware application using Salesforce Canvas to integrate customer support systems, reducing response time by 50%.

Environment: Service Cloud, Sales Cloud, SalesForce.com Platform, Jira, Git, Git Hub, Agile.

• Involved in Salesforce.com Application Setup activities and customized apps to match functional needs of organization.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field- Level security and configured their sharing settings.
• Involved in Setting up Sales Cloud Queues, web-to-lead setup, lead conversion mappings, assignment rules, auto response rules etc.).
• Created Workflow Rules, Validation Rules, Record Types, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates.
• Developed Assignment rules, Escalation rules to enable proper routing of cases to case team members.
• Designed and modified Approval processes and created Approval steps which used email alerts and field updates.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
• Performs routine Salesforce data management/clean-up tasks
• Manage all ongoing projects related to Service Cloud including interfacing with development and/or IT teams.

Environment: Salesforce.com platform, Apex Language, Visual Force, Data Loader, Reports, Workflow & Approvals, Web Services

• Assisted in Salesforce implementation, customization, and development, including configuring workflows, validation rules, custom objects, and Apex triggers.
• Streamlined the lead-to-opportunity conversion process through automation, developed a custom Apex trigger for data validation, and established a lead scoring system.
• Participated in data management tasks including data imports, deduplication, and cleanup of duplicate records in Salesforce using data loader.
• Created custom reports and dashboards, including a sales performance dashboard, to deliver actionable insights to stakeholders.
• Conducted training sessions for users and assisted in troubleshooting and resolving technical Salesforce issues.
• Tested new Salesforce features and updates before deployment, ensuring continued functionality of existing workflows.
• Managed Salesforce security and access, setting up profiles, roles, and permission sets for data privacy.

Environment: Salesforce, Informatica Tool, Apex Data Loader, Security Controls, Google Chrome, Command Links, Workflow and Approvals, Custom Objects, Picklist Values, Sales Performance Lead Generation

• Collaborated with the DevOps team in a project needing infrastructure automation. Implement automation using tools like Terraform and Ansible. Worked closely with senior engineers to understand and implement automation. Successfully automated numerous deployment tasks, increasing overall productivity.
• Assigned to a project requiring efficient application deployment. Utilize Docker for application containerization. Gained experience and proficiency in Docker technology. Facilitated seamless deployment of applications across different environments.
• Tasked with managing cloud-based environments. Set up and manage platforms like AWS, Azure, and Google Cloud. Worked intensively in setting up and managing these environments.
• Efficiently managed and maintained various cloud-based platforms.
• A project needed enhancement in system performance. Monitor and improve system performance. Assisted in continuous monitoring and improving system performance. Optimized resource utilization and enhanced system performance.
• Worked in a team where code quality was paramount. Ensure quality code through reviews. Actively participated in code reviews of infrastructure code. Promoted consistent and maintainable coding practices.

Environment: CI/CD Implementation, Infrastructure Automation , Infrastructure as Code (IaC) Containerization Technologies (Docker) Monitoring and Logging (Prometheus, Grafana, ELK stack), Cloud Platforms (AWS) Version Control (Git) ,Agile Development, Scripting Languages (Bash, Python).

• Participated in the complete software development lifecycle, including design, development, and testing.
• Conducted unit tests to ensure high-quality software products.
• Participated in debugging and troubleshooting for reliable software output.
• Assisted in building RESTful APIs for back-end development and integration.
• Engaged in front-end development using HTML, CSS, and JavaScript/React.
• Assisted with database management using SQL and NoSQL databases like MySQL, PostgreSQL, and MongoDB.
• Participated in code reviews to enhance code quality and learn coding practices.
• Developed knowledge of cloud platforms like AWS or Azure for deployment and scalability.
• Provided technical support to end users, honing problem-solving and communication skills.

Environment: Software design and development, Coding (Java, JavaScript), Unit testing, Debugging, RESTful APIs development, Version control systems (Git), Front-end development (HTML, CSS, JavaScript/React), Database management (SQL, MySQL, MongoDB).