Proficient pharmacy technician with an aptitude for problem solving. Strong communication skills and eagerness to assist internal & external customers. Experienced in medical and pharmaceutical industry.
Experienced with coordinating research studies and managing project timelines. Utilizes organizational skills and attention to detail to ensure accuracy and compliance. Knowledge of data collection methodologies and participant engagement strategies.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Research Coordinator
Virginia Oncology Associates
07.2022 - Current
Ensures proper and secure storage of IP at satellite offices
Attends site initiation visits for new research trials; reviews protocol or pharmacy manual amendments that impact admixture staff and ensures timely education and documentation of admixture staff for each protocol
Participates in preparation of site unblinded management plans for new studies
Maintains information and assists in the record keeping related to clinical trials required by the study protocols
Performs internal audits of IP dispensing records and helps resolves discrepancies
Meets with external monitors and auditors and responds to questions regarding inventory control and documentation
Prepares responses in writing, if required
Performs drug distribution activities
Prepares intravenous and or chemotherapy products in accordance with established procedures
Assembles medication, supplies, and equipment and prepares products according to master worksheets or set procedures
Performs quality improvement and quality assurance implementation as they relate to IP
Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and conventions of the Act, in a timely manner
Performs cross-functional and/or other duties consistent with the job classification, as assigned or requested
Manages the investigational product (IP) inventory including independently ordering IP, within scope of authority, receiving, organizing, maintaining IP and destroying or returning used/unused IP according to sponsor/protocol mandates
All management and accountability procedures and documents will be maintained in accordance with ICH GCP requirements
Provides technical assistance with clinical trial protocols
Acts as the point of contact for Clinical Trial Sourcing drug ordering
Oversaw research projects focused on [Area] with teams of up to [Number] members and budgets of $[Amount] or more.
Admixture Technician
Virginia Oncology Associates
06.2019 - Current
Checks all orders for completeness of information
Verifies patient information and proper physician authorization
Calculates correct dosage reduction or increase volumes, converting between metric and apothecary equivalents
Properly disposes all materials used when mixing chemo or non-chemo IVs
Cleans hood daily or as stated in policy and procedures
Checks drugs monthly for outdate and other quality assurance activities as assigned
Keeps accurate temperature logs
Keeps accurate logs on all protocol drugs and patient assistance drugs
Prep AM wall, put away 7:30 tote, delivery premeds and shots for the day
Inventory monthly
Dose reduction
Shot clinic Friday
Transfer for low stock in lynx, blacks out
Return patients treatments at end of the day
Delivery meds proper bays
Hood cleaning daily and Friday surface safe clean
Prep labels for next day treatments
Mix chemo and non-chemo meds
Stem cell
Stock IV room, mop, remove trash
Research study drugs mixing, prep paperwork and labels, receiving, and returning
Assistant/ Communicate nurses for patients’ treatment
Certified IV Pharmacy Technician
Wagner Macula Center
04.2014 - Current
Prep Avastin, lucentis and elyea for sterile injection
Admixture Technician
BioScript Solutions
07.2018 - 06.2019
Understands USP Chapter 797, ASHP guidelines for cytotoxic drug compounding and company policies concerning sterile compounding
Enforces Company policy on cleanroom protocol, testing, documentation, and remedial action
Checks labels, compounding documents, and prescriptions for content
Coordinates and schedules drug compounding to comply with lead time and patient-delivery deadlines
Gathers and pre-checks compounding material prior to its entry into the cleanroom
Compounds sterile products
Checks final product for particulate matter and container integrity
Labels compounded products when state regulations permit
Checks ancillary supplies
Picks/packs supplies
Monitors cleaning and quality control logs for completeness
Assists in prioritization of the daily pharmacy compounding schedule
Performs the Pharmacy Technician duties considered acceptable by the state pharmacy regulations under supervision of a licensed Pharmacist
Participates in the pharmacy on-call rotation
Maintains solid knowledge of, and compliance with, Company policies and procedures
Prepared documents, reports, and presentations detailing results and conclusions.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Prior Authorization Pharmacy Technician
Optima Health Insurance
10.2017 - 06.2018
Prior Authorizations
Kofax
Obtain verbal authorizations and request detailed clinical information from prescribers
Approve coverage determination requests based on defined criteria within the scope of approved protocol
Notify physicians, providers and members of coverage determination request decisions
Demonstrated adaptability by effectively transitioning between different roles within the pharmacy setting as needed while maintaining a high level of professionalism and competence.
Enhanced customer satisfaction with timely resolution of insurance issues, addressing concerns, and providing accurate information.
Certified IV Pharmacy Technician
Option Care
09.2016 - 10.2017
Understands USP Chapter 797, ASHP guidelines for cytotoxic drug compounding and company policies concerning sterile compounding
Enforces Company policy on cleanroom protocol, testing, documentation, and remedial action
Checks labels, compounding documents, and prescriptions for content
Coordinates and schedules drug compounding to comply with lead time and patient-delivery deadlines
Gathers and pre-checks compounding material prior to its entry into the cleanroom
Compounds sterile products
Checks final product for particulate matter and container integrity
Labels compounded products when state regulations permit
Checks ancillary supplies
Picks/packs supplies
Monitors cleaning and quality control logs for completeness
Assists in prioritization of the daily pharmacy compounding schedule
Performs the Pharmacy Technician duties considered acceptable by the state pharmacy regulations under supervision of a licensed Pharmacist
Participates in the pharmacy on-call rotation
Maintains solid knowledge of, and compliance with, Company policies and procedures
Certified IV Pharmacy Technician
DePaul Medical Center
04.2015 - 11.2015
Delivers medications to pyxis
Answers and screens telephone calls and refers calls to a pharmacist when appropriate
Processes charges and credits for medications
Refills for pyxis
Documents and delivers controlled substances
Compounds and repackages medications under the direction of a pharmacist
Monitors medication inventory levels and places orders to restock as necessary
Demonstrates proper aseptic technique in the preparation of IV admixtures and chemo drugs
Fills Pass med and discharge prescriptions under the supervision of a pharmacist
Trains and orients new employees
Supported the implementation of new technology solutions within the pharmacy, streamlining workflows while minimizing disruption to daily operations.
Promoted cost-effective medication use by assisting with formulary management and providing alternative recommendations when appropriate.
Certified IV Pharmacy Technician
Jencare Medical Centers
05.2012 - 04.2015
Call scripts into pharmacy and insurances for prior authorization
Fill medication and Fax refill requests
Medication reversals
Triage patients
Order and put away inventory
Explain medication methods of action
Discharge patients
Training new pharmacy technician
Promoted cost-effective medication use by assisting with formulary management and providing alternative recommendations when appropriate.
Supported the implementation of new technology solutions within the pharmacy, streamlining workflows while minimizing disruption to daily operations.
Certified IV Pharmacy Technician
Chkd - The King's Daughters
09.2011 - 05.2013
Repackage medication
Answer telephone, front and back doors
Signing for medication orders
Ordering medication
Compound and tube medication
Prepare TPN, IV bags and syringes
Fill and deliver medication to pyxis and medication cart
Dose Edge
Pull medication from the C2 vault
Back stock
Promoted cost-effective medication use by assisting with formulary management and providing alternative recommendations when appropriate.
Supported the implementation of new technology solutions within the pharmacy, streamlining workflows while minimizing disruption to daily operations.
Addressed patients'' needs for medication therapy management through comprehensive assessments, identifying potential drug interactions and optimizing treatment plans.
Ensured medication safety through participation in quality assurance initiatives such as recall management and continuous process improvement efforts.
Reduced medication errors by diligently verifying prescription information and dosage calculations.
Stocked, labeled, and inventoried medication to keep accurate records.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
Walmart
01.2007 - 06.2010
Process insurance claims and vacations overrides
Re-bill insurances for price correction
Assist in preparing prescriptions by selecting the pharmaceutical or accessory from stock; counts, pours, reconstitutes or compounds, packages, and labels the product
Maintain, replenish, and keep up-to-date medication inventory, accessories and federally controlled drugs
Pharmaceutical calculations to make sure right amount is dispense
Recognizes normal dose ranges and notify appropriate staff
Assist pharmacist in labeling and filling prescriptions
Receive written prescriptions or requests for prescription refills from patients
Input and verify prescriptions
Answering phones and taking refills requires from doctors
Call doctors’ offices when errors are found on the prescriptions
Compounding medications
Calling on insurance claims, getting vacation overrides
Reversing claims for insurances
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted and labeled prescriptions with correct item and quantity.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Entered and processed patients' prescriptions into internal system.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Counted, measured and compounded medications following standard procedures.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Education
Some College (No Degree) - Pharmacy Technician
TCC
Virginia Beach, VA
Skills
Data collection
Research design
Data organization
Certification
Certified Pharmacy Technician (CPhT)
National Pharmacy Technician Certification (PTCB)
Personal Information
Willing To Relocate: Anywhere
Timeline
Pharmacy Research Coordinator
Virginia Oncology Associates
07.2022 - Current
Admixture Technician
Virginia Oncology Associates
06.2019 - Current
Admixture Technician
BioScript Solutions
07.2018 - 06.2019
Prior Authorization Pharmacy Technician
Optima Health Insurance
10.2017 - 06.2018
Certified IV Pharmacy Technician
Option Care
09.2016 - 10.2017
Certified IV Pharmacy Technician
DePaul Medical Center
04.2015 - 11.2015
Certified IV Pharmacy Technician
Wagner Macula Center
04.2014 - Current
Certified IV Pharmacy Technician
Jencare Medical Centers
05.2012 - 04.2015
Certified IV Pharmacy Technician
Chkd - The King's Daughters
09.2011 - 05.2013
Pharmacy Technician
Walmart
01.2007 - 06.2010
Certified Pharmacy Technician (CPhT)
National Pharmacy Technician Certification (PTCB)
Some College (No Degree) - Pharmacy Technician
TCC
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