Chakeva S. Gibson
Robinsonville,MS
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Sales Associate
Walmart
Houston, Texas
10.2021 - 01.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Assistant Manager
City Gear
Greenville, MS
07.2021 - 09.2021
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Customer Service Associate
Kroger
Houston, Texas
04.2021 - 06.2021
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Cashier
Bahama Buck’s
06.2018 - 07.2019
- Handle all sales transactions while operating assigned cash register
- Receives and unloads merchandise
- Performs related duties in support of the store attaining its assigned sales goal.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Helped customers complete purchases, locate items and join reward programs.
Education
Lone Star College System
Spring, TX 08.2018 - 01.2019
High School Diploma - undefined
Cypress Springs High School
01.2016 - 06.2018
Timeline
Sales Associate
Walmart
10.2021 - 01.2022
Assistant Manager
City Gear
07.2021 - 09.2021
Customer Service Associate
Kroger
04.2021 - 06.2021
Lone Star College System
08.2018 - 01.2019
Cashier
Bahama Buck’s
06.2018 - 07.2019
High School Diploma - undefined
Cypress Springs High School
01.2016 - 06.2018
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