CHAKRADHAR YARRAGUNTLA
Frisco,TX
Summary
- A business analyst and Scrum Master with 6+ years experience in information technology and banking, finance, and healthcare domains with a developing technical skill set. Effective team member with excellent interpersonal skills.
- Experienced in implementing the procedures of business requirements gathering and business process flow to assess risks and offer mitigating strategies.
- Experienced in Software Development Life Cycle (SDLC), Waterfall, and Agile frameworks such as Scrum, Kanban, and SAFe.
- Collecting, understanding, and transmitting the business requirements for a project and translating them into functional specifications and backlog management.
- Experienced in planning and conducting requirement-gathering sessions with the business stakeholders to collect functional/non-functional requirements.
- Skilled in banking analytics, credit risk, and other compliance processes.
- Expertise in Microsoft Office Suite –MS Visio, Figma & SharePoint, Visio, Lucid Chart.
- Establishing reliable processes for collecting and prioritizing the CRM-based infrastructure of an organization on Salesforce.
- Identifying, defining, monitoring, and analyzing, KPIs across business processes in implementing more efficient and result-driving data strategies.
- Strong written and verbal communication skills.
- Team player with minimum supervision in projects.
- An effective communicator with relationship management skills with the capability to relate to stakeholders and technical teams.
Overview
6
6
years of professional experience
Work History
Business Analyst/Scrum Master
Capitalone
Plano, Texas
06.2023 - Current
- Spearheading the redesign of user interfaces, enhancing the functionality of complex modules, and implementing advanced search capabilities.
- Assisted in developing training materials for internal staff on new products or services.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Analyzed existing systems and processes to identify areas of improvement.
- Defined business requirements and reported them back to stakeholders.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
Business Analyst
Verizon
Irving, Texas
08.2019 - 05.2023
- Initiated and executed early product field trials for 7 user acceptance testing (UAT) programs.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Analyzed existing systems and processes to identify areas of improvement.
- Identified opportunities for cost savings through process automation initiatives.
- Translated user needs into actionable items that could be addressed by IT teams.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Provided technical support during user acceptance testing cycles.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Developed reports using SQL queries to track progress against key performance indicators.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
Business Analyst
Intuit
Mountain View
03.2018 - 07.2019
- Created 2 dashboards that were used to monitor and drag budget forecasts for operational expansion for a national organization on Salesforce.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Analyzed existing systems and processes to identify areas of improvement.
- Identified opportunities for cost savings through process automation initiatives.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Assisted in developing training materials for internal staff on new products or services.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Developed reports using SQL queries to track progress against key performance indicators.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Provided technical support during user acceptance testing cycles.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Identified gaps between current state and desired future state operations.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
Education
M.S. in Information Quality -
University of Arkansas at LittleRock
12.2017
B.Tech in Civil Engineering -
JNTU K India
05.2015
Skills
- Business Analysis
- Conversion Analysis
- Project Management
- UAT
- Client-Vendor Interfacing
- Organization
- Presentation
- Risk Assessment
- OCM
- JIRA
- Rally
- SNOW
- Data Navigator
- Confluence
- MS Visio
- Figma
- Lucid Chart
- Salesforce
- Google Cloud Platform
- Microsoft Office
- MySQL
- Postgres SQL
- SQL Server
- Python
- Power BI
- Tableau
Timeline
Business Analyst/Scrum Master
Capitalone
06.2023 - Current
Business Analyst
Verizon
08.2019 - 05.2023
Business Analyst
Intuit
03.2018 - 07.2019
M.S. in Information Quality -
University of Arkansas at LittleRock
B.Tech in Civil Engineering -
JNTU K India