Hi, I’m
Chalandra Simon
Mobile
Summary
Dynamic and detail-oriented professional with extensive experience in housekeeping operations at Palms Gardens Nursing and Rehabilitation. Proficient in housekeeping services and adept at fostering positive relationships, ensuring a safe and welcoming environment for all guests. Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospital complex for [Number] years. Excellent communications skills and high cleanliness standards leading to outstanding results.
Overview
13
years of professional experience
Work History
Palms Gardens Nursing and Rehabilitation Mobile, AL
Housekeeping
09.2024 - 01.2025
Job overview
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Streamlined housekeeping operations for improved efficiency, leading to increased guest satisfaction scores.
- Provided a safe and comfortable environment through meticulous housekeeping and maintenance tasks.
- Collaborated with housekeeping staff to resolve room issues swiftly, ensuring minimal disruption for guests.
- Performed housekeeping duties such as dusting, mopping, vacuuming, and sanitizing countertops.
- Practiced excellent housekeeping to maintain accident-free workplace.
- Received recognition for excellent performance in delivering top-notch housekeeping services to guests.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
DGS RetailMobile, AL
Assistant Store Manager
06.2021 - 08.2022
Job overview
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
The Maids of MobileMobile, AL
Housekeeping Cleaner
08.2019 - 03.2021
Job overview
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
Davidson Private HomeCareMobile, AL
Patient Care/ Housekeeping
04.2012 - 07.2019
Job overview
- Taking care of patients daily hygiene doctors appointments outside activities Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Homewood Suites HotelMobile, AL
Housekeeping Room Attendant
05.2014 - 02.2018
Job overview
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Washed and put away kitchen dishes, utensils and glassware.
- Sorted, laundered and put away various laundry items.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Handled requests for extra linens, toiletries and other supplies.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Changed bed linens and collected soiled linens for cleaning.
- Enhanced overall appearance of hotel by maintaining cleanliness in public areas, contributing to positive first impression.
Education
Davidson High SchoolMobile, AL
from Basic
05.2003
Skills
- Sales floor housekeeping
- Housekeeping operations
- Pharmacy housekeeping
- Departmental housekeeping
- Housekeeping services
- Housekeeping and laundry services
Languages
American Sign language
Professional Working
Timeline
Housekeeping
Palms Gardens Nursing and Rehabilitation
09.2024 - 01.2025
Assistant Store Manager
DGS Retail
06.2021 - 08.2022
Housekeeping Cleaner
The Maids of Mobile
08.2019 - 03.2021
Housekeeping Room Attendant
Homewood Suites Hotel
05.2014 - 02.2018
Patient Care/ Housekeeping
Davidson Private HomeCare
04.2012 - 07.2019
Davidson High School
from Basic
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