Charles K Hardy Jr
Wilmington,NC
Summary
Dynamic Client Relations Specialist with a proven track record at Corning Credit Union, excelling in sales strategy development and client relationship management. Recognized for problem-solving abilities and adaptability, consistently achieving goals and mentoring new associates. A top performer, I leverage active listening to foster high-quality professional relationships.
Overview
9
9
years of professional experience
Work History
Client Relations Specialist II Member Services
Corning Credit Union
07.2022 - Current
Member Service Specialist
Wells Fargo
08.2022 - 05.2022
Client Relations Associate Member Services
Equifax
10.2016 - 07.2019
- Excel in both team environments and alone.
- Proven ability to listen attentively, solve problems quickly and efficiently and create high-quality professional relationships with members.
- Provides sales tips for the organization during weekly meetings
- Asked to resolve Higher Difficulty callers
- Hand-picked as founding member of the CCU Corporate sales team
- Consistently ranks as highest performer
- Asked to mentor and teach new associates as a trainer.
Education
AS - Business Admin
FTCC
NCSkills
- Sales expertise
- Sales strategy development
- Adaptability to change
- Client relationship management
- Goal achievement
- Problem solving
- Active listening
Personal Information
Title: Client Relations Specialist
References
Available upon request
Leadership Experience
Hand-picked as founding member of the CCU Corporate sales team. Consistently ranks as highest performer. Asked to mentor and teach new associates as a trainer.
Communication Skills
Provides sales tips for the organization during weekly meetings. Asked to resolve Higher Difficulty callers.
Timeline
Member Service Specialist
Wells Fargo
08.2022 - 05.2022
Client Relations Specialist II Member Services
Corning Credit Union
07.2022 - Current
Client Relations Associate Member Services
Equifax
10.2016 - 07.2019
AS - Business Admin
FTCC