Hi, I’m
Chalia Simon
Oakland,CA
Summary
Passion for people and property management. With over five years of property management experience and a background in behavioral health. California Certified Residential Manager by the San Francisco Apartment Association was one of the many titles I earned, including People Award Winner in 2022, awarded by Veritas Investments, and fifth place out of 280 properties for resident event engagement in 2022, awarded by Veritas Investments. I strongly commit to organizational processes, resident engagement, communication, and teamwork. Demonstrated strong resident retention across properties, achieved by engaging residents through events, fostering positive relations, and maintaining properties and amenities in prime condition. Experienced in working through logistics of remodeling large buildings while residents are still on site. Skilled in bringing teams and vendors together to help reduce the amount of impact to residents.
Overview
12
years of professional experience
1
Certification
Work History
Temp position, San Francisco, CA
Property Administrator
2023.12 - 2024.03 (3 months)
Job overview
- Property Administrator for a large building with 200 + Dental and Medical suites. Other commercial spaces in portfolio include Dining, Large Parking Garages, Couture Clothing, Florists and more.
- Assist the Property Manager to oversee day-to-day activities, meeting deadlines and priorities.
- Sending out memos and updates via Yardi.
- Administer and maintain government-required compliance.
Create, file, and email memo/letter correspondence with accuracy in a timely manner. - Maintain tenant/vendor/building files and good record keeping.
Design, update, and prepare various reports required for the properties or management. - Respond and resolve tenant work order requests and complaints in a timely and professional manner. Create timely and accurate billing of tenant work order bill-backs, meeting deadlines.
- Assist tenants with portal payment registration, minimize and collect unpaid rents, address rent defaults, as required under direction of Property Manager. Review aged receivables on an on-going basis and work with team to resolve discrepancies as required in a timely manner.
- Update tenant contacts or information as needed in Yardi.
Maintain and update certificate of insurance (COI) documents for all tenant and vendor contractors in Yardi. - Responsible for tenant relations program planning and implementation.
- Additional duties and special projects as assigned.
Veritas Investments, Oakland/San Francisco - Bay Area
Hub Building Manager
2021.06 - 2023.10 (2 years & 4 months)
Job overview
- Project management of major capital repairs including emergency restoration, renovation, conversions, preventative maintenance repairs, value-add amenities, and ad-hoc strategies
- Superior customer service as the primary point of contact for resident inquiries, emergencies, tours, requests, and retention efforts
- Pitched, organized, hosted, and decommissioned resident events to boost retention and reputation management
- Both at sites directly and indirectly managed
- Oversaw five multi-residential communities in Oakland/San Francisco - Bay Area
- (120-250 units depending on business needs) Posted notices and fielded resident inquiries in accordance with California Fair Housing Laws
- Conducted move-in, move-out, property, preventative maintenance, and related inspections on a weekly basis.
Greentree Property Management (Vertitas Investments), San Francisco
Co-Resident Manager
2018.04 - 2020.04 (2 years)
Job overview
- Primary point of contact for resident inquiries, maintenance requests, conflict resolution, service & emergency needs
- San Francisco portfolio; multi-residential mixed use including resident dwelling units, three commercial spaces, one bar
- Conducted move-in, move-out, property, preventative maintenance, and related inspections on a weekly basis.
Coryell Autism Center
Behavioral Health Technician
2016.11 - 2017.10 (11 months)
Job overview
- Behavioral technician for adults with autism
- Supervising and helping clients with community outings, planning day to day life, shopping, appointments, managing schedules and helping clients develop strong peer relationships.
University of Ca. Santa Cruz
Instructional Assistant
2016.01 - 2017.01 (1 year)
Job overview
- Taught a subsection of Introduction to Psychology to first year students over Winter quarter
- Introduced students' to basics of psychology and graded their papers, essays and tests.
Mountain View Whisman School District
Instructional Assistant
2012.08 - 2013.06 (10 months)
Job overview
- Instructional assistant to preschoolers with special needs
- Helping to create programming, curriculum, planning of projects and therapies, communicating with parents and other educational staff to implement the best programs for each child.
Education
University of California Santa Cruz
Bachelor of Arts from Psychology
Foothill Community College
AA from Psychology, Sociology, Child Development
Skills
- Microsoft Suite
- Google Suite
- Mentorship and Management
- Resident Engagement and Retention
- Event Planning
- Budget Management
- Project Management
Certification
Certified California Residential Manager (Awarded by the San Francisco Apartment Association)
Awards
- PEOPLE Award Winner, 2022 (Awarded by Veritas Investments & Greentree Property Management)
- 5th Place (out of 280 entries) Resident Event Engagement, 2022 (Awarded by Veritas Investments & Greentree Property Management)
Timeline
Property Administrator
Temp position
2023.12 - 2024.03 (3 months)
Hub Building Manager
Veritas Investments
2021.06 - 2023.10 (2 years & 4 months)
Co-Resident Manager
Greentree Property Management (Vertitas Investments)
2018.04 - 2020.04 (2 years)
Behavioral Health Technician
Coryell Autism Center
2016.11 - 2017.10 (11 months)
Instructional Assistant
University of Ca. Santa Cruz
2016.01 - 2017.01 (1 year)
Instructional Assistant
Mountain View Whisman School District
2012.08 - 2013.06 (10 months)
University of California Santa Cruz
Bachelor of Arts from Psychology
Foothill Community College
AA from Psychology, Sociology, Child Development
Certified California Residential Manager (Awarded by the San Francisco Apartment Association)
Similar Profiles
Angelina ElliottAngelina Elliott
Administrative Coordinator at State of Colorado benefits / temp positionAdministrative Coordinator at State of Colorado benefits / temp position
Gordon KetchGordon Ketch
Customer Sales and Service at Balsam Hill Temp PositionCustomer Sales and Service at Balsam Hill Temp Position
Tasha TingleyTasha Tingley
Scheduler at SaskHealth Authority (Temp Position)Scheduler at SaskHealth Authority (Temp Position)