Competent Phlebotomy Technician with 10 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Hi, I’m
Chalice Shine
Phlebotomy
Atlanta,Georgia
Summary
Work History
Bank Of America
Fraud Analyst
04.2020 - Current
Job overview
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Added fraud blocks to accounts with suspicious activity
- Assisting customers with outstanding customer services
Hapeville Phlebotomy Lab
Phlebotomy Technician
10.2020 - 12.2022
Job overview
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Logged patient information and recorded results into system.
- Centrifuged blood samples as outlined in clinical protocols.
- Conducted venipuncture and other CT procedures.
UCare Of Minnesota
Medical Insurance Representative
03.2017 - 12.2020
Job overview
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
- Managed large volume of medical claims on daily basis.
- Paid or denied medical claims based upon established claims processing criteria.
- Responded to correspondence from insurance companies.
- Booked medical transportation rides
Fairview Southdale Hospital
CNA/Unit Coordinator
03.2014 - 12.2017
Job overview
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Working directly under the Nursing Management
- Compiles patients’ medical charts and graphs patients’ progress.
- Receives new patients and collects their records.
- Supervises maintenance of reception area.
Education
Hapeville PhlebotomyAtlanta, GA
Certification from Phlebotomy
10.2020
University Overview
Minneapolis Community And Technical CollegeMinneapolis, MN
Associate of Science from Nursing Assistance
02.2010
University Overview
North Senior High SchoolMinneapolis, MN
High School Diploma
06.2005
University Overview
Skills
- Data Analysis
- Verbal and Written Communication
- Fraud Prevention and Detection
- Fraud Investigations
- Emergency Situations
- Blood Sample Collection
- Patient Confidentiality
- Heel Sticks
- Hazardous Waste and Disposal
- Tracking Specimens
- Medical Records Maintenance
- Infection Control
- Venipuncture and Capillary Puncture
- Epic Software
- OSHA Regulations
- Patient Identification
- Vacuum Tube and Syringe Use
- Clerical Support
- Nursing Assistance
- Unit Reception
- Medical Recordkeeping
- CPR Certified
Timeline
Phlebotomy Technician
Hapeville Phlebotomy Lab
10.2020 - 12.2022
Fraud Analyst
Bank Of America
04.2020 - Current
Medical Insurance Representative
UCare Of Minnesota
03.2017 - 12.2020
CNA/Unit Coordinator
Fairview Southdale Hospital
03.2014 - 12.2017
Hapeville Phlebotomy
Certification from Phlebotomy
Minneapolis Community And Technical College
Associate of Science from Nursing Assistance
North Senior High School
High School Diploma
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