Chalon Patterson
Westlake,OH
Summary
Well-trained in customer service with dedication to continuously enhancing strategies and optimizing assistance. Posses strong multi-tasking skills, with ability to simultaneously manage various projects and schedules. Compassionate and motivated to positively impact program operations and participant success with diligent support.
Overview
21
21
years of professional experience
Work History
Travel Agent/Administrative Assistant
Travel Masters
Avon Lake, OH
09.2018 - Current
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Real Estate Agent
Russell Real Estate
Westlake, OH
03.2016 - Current
- Negotiated, facilitated and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Wrote contracts to outline sales and purchases of properties.
Stay at Home Mom
Self-employeed
Westlake, OH
10.2009 - 03.2016
- Manager to a family of three children (8, 10 and 12 years)
- Balanced schedules to promote optimal rest, play and educational periods.
- Effectively multi-task during almost every activity.
Bookkeeping Administrative Assistant
A All Type Heating
Aurora, OH
10.2004 - 09.2009
- Supported management by processing invoices and documents with consistent on-time delivery.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Real Estate -
Hondros College
Independence, OHSkills
- Multitasking and Prioritization
- Upbeat and Positive Personality
- Documentation and Recordkeeping
- Organization and Attention to Detail
Timeline
Travel Agent/Administrative Assistant
Travel Masters
09.2018 - Current
Real Estate Agent
Russell Real Estate
03.2016 - Current
Stay at Home Mom
Self-employeed
10.2009 - 03.2016
Bookkeeping Administrative Assistant
A All Type Heating
10.2004 - 09.2009
Real Estate -
Hondros College
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