Chalon Wilson
Reading,PA
Summary
Motivated student seeking opportunity to gain hands-on experience. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager excited to learn from professionals. Prepared for challenges of position and ready to use abilities in communication and problem-solving to meet company goals
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Overview
4
4
years of professional experience
Work History
Package Handler
FedEx
Allentown, PA
06.2020 - 11.2021
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Completed daily orders with expert picking and packing of shipments. Recorded each completed job in equipment use log.
- Monitored outgoing packages for proper labels and accurate address information.
Customer Service Associate
Yocco's
Allentown, PA
11.2019 - 05.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Customer Service Assistant
Dorney Park & Wildwater Kingdom
Allentown
05.2017 - 10.2019
- Recommended products to customers, thoroughly explaining details.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
High School Diploma -
William Allen High School
Allentown, PA06.2020
Skills
- Critical Thinking
- Effective Multitasking
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Appointment Scheduling
Timeline
Package Handler
FedEx
06.2020 - 11.2021
Customer Service Associate
Yocco's
11.2019 - 05.2020
Customer Service Assistant
Dorney Park & Wildwater Kingdom
05.2017 - 10.2019
High School Diploma -
William Allen High School
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