Chalona Christian
New York
Summary
Strategic Human Resources Professional with extensive experience in nonprofit, higher education, and healthcare sectors. Demonstrates effectiveness in aligning HR initiatives with organizational goals through data-driven insights and continuous improvement projects that foster high-performance cultures.
Overview
9
9
years of professional experience
Work History
HUMAN RESOURCES GENERALIST
NATIONAL AUDUBON SOCIETY
NEW YORK, USA
05.2022 - Current
- Coordinates the planning, development, and implementation of policies, processes, training, and initiatives to meet Audubon's human resource compliance and strategy needs.
- Acts as a dedicated HR consultant to Business Partners and Senior Leadership to navigate and resolve employee relations issues and provide consultation and coaching to managers and leaders.
- Partners with leadership on execution of workforce planning, performance management, and succession strategies to ensure equity and talent pipeline effectiveness.
- Cultivates strong relationships with key business leaders to align HR support with their goals and objectives.
- Executes continuous improvement projects by leveraging data analysis and employee engagement surveys to identify trends and enhance organizational value.
- Participates in development of HR objectives and systems, including metrics, queries, and standard reports.
- Assists in the communication, interpretation, and upkeep of employee handbook and organizational charts.
SR. HUMAN RESOURCES ASSISTANT II
NEW YORK UNIVERSITY
NEW YORK, USA
03.2020 - 04.2022
- Managed the full cycle recruitment process for Faculty and Staff.
- Responded to employee inquiries regarding University policies and procedures including employee relations.
- Tracked mandatory compliance for University and College level training, serving as NYU liaison to resolve issues with public and senior University personnel.
- Coordinated Professional Development events and workshops, ensuring all logistics and participant engagement were effectively managed.
- Facilitated online events, contacted/introduced presenters, ensured virtual events ran smoothly.
- Sets up courses in LMS, tracked attendance and CE credit and sent evaluations.
- Produced and published quarterly Professional Development event calendar, enhancing visibility and access to training opportunities.
- Prepared and processed a variety of human resources and payroll forms for submission to Central HR.
ADMINISTRATIVE ASSISTANT
NYU LANGONE HOSPITAL
NORTH BABYLON, USA
12.2017 - 03.2020
- Scheduled appointments and follow ups for Pediatrics and OBGYN departments, assisting patients with enrollment in Patient Secure to streamline access to care.
- Confirmed patient appointments with accurate notations, maintaining EPIC scheduling system to prevent scheduling gaps.
- Collected insurance information and verified eligibility electronically, ensuring accurate patient records and facilitating smooth patient processing.
- Obtained essential demographic data and documentation from patients and their representatives to ensure accurate records.
- Provided reception coverage; responsible for patient check in/out: greeted patients, answered phones, screened callers, took messages, and directed callers to the appropriate person or area.
Education
M.S. - HUMAN RESOURCES MANAGEMENT
SUNY STONYBROOK UNIVERSITY
B.A. - COMMUNICATIONS & RHETORIC STUDIES
SUNY UNIVERSITY AT ALBANY
Skills
- Employee relations
- HR metrics analysis
- Policy writing
- Project management
- ILearn (LMS)
- Workday
- Google Workplace
- Microsoft Office
- EPIC
- Employee Engagement
Timeline
HUMAN RESOURCES GENERALIST
NATIONAL AUDUBON SOCIETY
05.2022 - Current
SR. HUMAN RESOURCES ASSISTANT II
NEW YORK UNIVERSITY
03.2020 - 04.2022
ADMINISTRATIVE ASSISTANT
NYU LANGONE HOSPITAL
12.2017 - 03.2020
M.S. - HUMAN RESOURCES MANAGEMENT
SUNY STONYBROOK UNIVERSITY
B.A. - COMMUNICATIONS & RHETORIC STUDIES
SUNY UNIVERSITY AT ALBANY