To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Weighed letters and packages and calculated costs based on classification, weight and destination.
Upsold postal services like insurance and tracking.
Administrative Assistant
Dollar Tree Corporation
Chesapeake, VA
06.2020 - 08.2021
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Office Manager
Randstad
Suffolk, VA
11.2018 - 06.2020
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Maintained CRM database with customer updates and report generation.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Evaluated employee records and productivity to complete employee evaluations.
Telecommunications Technician
Cox Communications
Chesapeake, VA
09.2007 - 03.2018
Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
Worked closely with network administrators and server engineers to deliver quality service.
Set up networks and computers for business and residential customers.
Read blueprints and schematics to correctly place equipment.
Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
Education
High School Diploma -
Deep Creek High School
Chesapeake, VA
06.2000
Some College (No Degree) - Health Information Management
DeVry University
Atlanta, GA
Skills
Post office operations
Postal law proficiency
Problem-solving skills
Route Management
Dependable and Responsible
Multitasking Abilities
Certification
Certified Notary Public
Timeline
Mail Processing Clerk
USPS
08.2021 - 12.2021
Administrative Assistant
Dollar Tree Corporation
06.2020 - 08.2021
Office Manager
Randstad
11.2018 - 06.2020
Telecommunications Technician
Cox Communications
09.2007 - 03.2018
High School Diploma -
Deep Creek High School
Some College (No Degree) - Health Information Management