Joe Zigmond
Pecks Mill,WV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mail Processing Clerk
United States Postal Service, USPS
11.2018 - 03.2023
- Used automated mail processing equipment to sort and collate mail.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed and organized incoming mail for distribution to appropriate departments.
- Labeled packages with clear, correct information to reduce mailing errors.
- Checked parcels were securely sealed to eliminate losses.
- Maintained accurate records of incoming and outgoing mail for reliable reference.
- Set up automated mail-processing systems to maintain smooth sorting operations.
- Tracked outgoing mail to provide accurate customer updates.
- Added accurate data entry into computer system to complete transactions.
- Monitored performance of junior team members and offered support.
- Prepared work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers, were in place.
Sales / Game Advisor
GameStop
11.2016 - 11.2018
- Organized games according to corporate plans for regular displays and special promotions.
- Recommended gaming merchandise and accessories based on custom requirements.
- Provided information about different game system costs, features and drawbacks.
- Assisted customers with locating desired games.
- Answered product questions, offering troubleshooting and advice before and after purchase.
- Tested consoles in order to provide complete information to customers.
- Updated merchandise prices for special promotions.
- Provided retail assistance, finalizing and processing customer purchases for games across major system types.
- Operated cash register, capably transacting sales, returns, refunds and exchanges.
- Helped management receive, inventory and display games and game-related devices and properly processed damaged merchandise for return.
- Maintained clean and orderly store throughout work shift.
- Proven track record exceeding sales goals and customer satisfaction ratings.
Education
Associate Of Information Technology - Information Technology
Southern WV Community & Technical College
Logan, West Virginia05.2017
Skills
- Handling and Sorting Mail
- Retail Sales
- Post Office Operations
- Distribution Services
- Workplace Safety
- Mail Distribution
- Customer Service
- Problem Resolution
- Verbal Communication
- Flexible and Adaptable
- Attention to Detail
Certification
- Brent Clay (USPS Supervisor): 304-688-4154
- Trace Chafin (GameStop Supervisor): 304-239-4571
Timeline
Mail Processing Clerk
United States Postal Service, USPS
11.2018 - 03.2023
Sales / Game Advisor
GameStop
11.2016 - 11.2018
Associate Of Information Technology - Information Technology
Southern WV Community & Technical College
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