Summary
Overview
Work History
Education
Skills
Languages
Timeline
Amanda Hackford

Amanda Hackford

Slc,Utah

Summary

Dedicated professional with extensive experience at the Postal Service, excelling in mail processing and distribution. Proven problem-solver with a strong focus on accuracy and customer service. Skilled in operating mailroom equipment and training staff, enhancing team productivity while ensuring compliance with postal regulations. Committed to maintaining high-quality standards in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Mail Processing Clerk

Postal Service
01.2021 - 01.2023
  • Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
  • Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
  • Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
  • Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
  • Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
  • Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
  • Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
  • Provided excellent customer service while assisting walk-in clients with mailing needs and addressing their concerns professionally.
  • Prevented loss of critical documents by thoroughly inspecting all incoming materials for damage or tampering prior to distribution within the facility.
  • Conducted routine maintenance on mail processing machines, ensuring consistent uptime and reducing the need for costly repairs or replacements.
  • Expedited package delivery times by accurately weighing, labeling, and dispatching parcels according to postal regulations.
  • Safeguarded sensitive information by adhering to strict confidentiality protocols when handling personal correspondence.
  • Actively participated in safety meetings and workshops, contributing to a secure and accident-free workplace environment.
  • Enhanced team productivity with effective communication and collaboration during high-volume periods.
  • Collaborated with colleagues across departments to streamline workflows and improve overall organizational efficiency within the mailroom environment.
  • Processed and organized incoming mail for distribution to appropriate departments.

Care Giver

Avalon Care Center
07.2016 - 11.2022

Assisted residence at a care center. With daily life's routine. Showering, feeding, wheel chair care, activities, bed , being a great friend to talk to .

Shipping and Receiving Clerk

Amazon
02.2018 - 12.2021
  • Examined incoming deliveries, matched items with documentation and routed them to designated departments.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Education

High School Diploma -

Horizonte , Salt Lake, UT
11.2008

Skills

  • Problem-solving skills
  • Accuracy and precision
  • Workplace safety
  • Work independently
  • Handling and sorting mail
  • Labeling and packaging
  • Mail sorting
  • Deadline oriented
  • Customer service
  • Shipping processes
  • Postal law proficiency
  • Package handling
  • Federal guideline proficiency
  • Post office operations
  • Distribution services
  • Mail distribution
  • Regulatory compliance
  • Mailroom equipment operation
  • Staff development
  • Mailing restriction expertise
  • Fee collection

Languages

English
Full Professional

Timeline

Mail Processing Clerk - Postal Service
01.2021 - 01.2023
Shipping and Receiving Clerk - Amazon
02.2018 - 12.2021
Care Giver - Avalon Care Center
07.2016 - 11.2022
Horizonte - High School Diploma ,
Amanda Hackford