Gwendolyn Nieves
Columbus,OH
Summary
Accomplished Electronics Imaging Technician and Mail Processing Clerk with a proven track record of enhancing operational efficiency at Riverside Methodist Hospital and USPS. Expert in streamlining processes and improving team collaboration, demonstrated by significantly reducing mail delivery errors and electronic malfunctions. Skilled in problem-solving and equipment operation, consistently delivering high-quality results under pressure.
Overview
35
35
years of professional experience
Work History
Mail Processing Clerk
USPS
10.2019 - 06.2024
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
- Processed and organized incoming mail for distribution to appropriate departments.
- Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
Electronics Technician
Riverside Methodist Hospital
04.1999 - 05.2018
- Performing a wide variety of tasks utilizing Picture and Archives Communications Systems (PACS) technology regarding imaging and data storage, reporting and Distribution methodologies
- Assisting radiologist, other physicians and staff in the execution of their duties by acting as resource person for timely, effective use of electronic and manual files of imaging records.
- Streamlined communication between departments by establishing centralized database for tracking electronic equipment status and issues.
- Streamlined troubleshooting process, significantly decreasing time required to identify and fix electronic malfunctions.
Active Duty Soldier
Army
05.1989 - 05.1991
- Optimized resource allocation for missions by conducting extensive planning, preparation, and risk assessments.
- Improved overall team efficiency through regular maintenance and organization of equipment and resources.
- Assisted in the development of operational plans that led to successful mission completion under challenging circumstances.
Education
One Year Technical Certificate - Dental Assisting
San Antonio Community College
San Antonio, TXColumbus State Community College
Columbus, OHGED -
University of The State of New York
Queens, NY12.1985
Skills
Problem-solving skills
Accuracy and Precision
Work independently
Workplace Safety
Handling and sorting mail
Mailroom Equipment Operation
Team Collaboration
Filing systems
Sorting procedures
Equipment Operation
Problem-Solving
Accomplishments
From all my schooling I have accumulative generalized associates degree. I took a lot of medical classes, psychology, dental and lab classes. Certified nursing assistant 1 and 2. Also took classes at Kansas State University, San Antonio Community College, Fayetteville Community College and Columbus State Community College to continue my education.
Timeline
Mail Processing Clerk
USPS
10.2019 - 06.2024
Electronics Technician
Riverside Methodist Hospital
04.1999 - 05.2018
Active Duty Soldier
Army
05.1989 - 05.1991
One Year Technical Certificate - Dental Assisting
San Antonio Community College
Columbus State Community College
GED -
University of The State of New York
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