Chambrielle Genga-Richards
Brooklyn,NY
Summary
I am an experienced Paraprofessional seeking an opportunity at your company. I have a strong track record and am looking forward to bringing my skills and abilities to the team.
I am dedicated to facilitating quality education for students by creating a challenging, fun and safe learning environment. I have demonstrated skills in classroom support, group and individual instruction and student progress reporting and a passion for organization. You can count on me to help teachers with lesson plans and assist students with study skills and special assignments.
I've attached my resume with additional details of my work experience and qualifications. If you have any questions, please feel free to contact me.
Skills:
- Putnam Endowed Scholarship - received for excellence in Sociology major
- Studies in diversity of social behavior and interactions
- Understanding the human perspective by investigating different groups/institutions
- Studies on families, gender and race
My studies, strong initiative, excellent work ethic and ability to work well with others make me a strong candidate for the position. I believe in equity in education and fostering constructive learning environments. I am excited at the prospect of working with your staff and administration and the students. I feel that I would be an asset to the team.
Overview
5
5
years of professional experience
Work History
Paraprofessional Educator (Kindergarten & Pre-K)
CREC Museum Academy
Bloomfield, CT
09.2021 - 08.2024
- Offered students personalized educational, behavioral and emotional support.
- Provided classroom support throughout planned instruction and individual lessons.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Maintained focused, inclusive and supportive learning environments.
- Evaluated individual student needs and assessed academic and social situations to address challenges and goals.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Cleaned and organized classrooms, materials and supplies.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Distributed classroom materials, pencils, paper and art materials.
- Distributed and collected tests and homework to prepare for grading by head teacher.
- Applied positive reinforcement to redirect negative behaviors.
- Supplied one-on-one attention to each student during group activities.
- Customized small group and individual classroom activities based on differentiated learning needs.
Personal Shopper
Whole Foods Market Inc
Glastonbury, CT
01.2021 - 09.2021
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Completed pickup and shopping orders for customers within local area.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Suggested comparable products to replace out-of-stock items.
- Greeted customers and answered product or service questions.
- Assisted teammates with daily tasks during peak periods.
- Scanned items when pulling from shelves to update system stock information.
- Asked store associates for help locating missing products.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Followed application instructions closely and reviewed deliveries to minimize errors.
Customer Service Specialist/in-store Shopper
Target
Newington, CT
01.2020 - 12.2020
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Improved customer service wait times to mitigate complaints.
- Satisfied customers with quick, accurate service under tight deadlines.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Operated multi-line phone system and online messaging system to communicate with customers.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Followed application instructions closely and reviewed deliveries to minimize errors.
- Suggested comparable products to replace out-of-stock items.
- Secured and stored items until customer pickup.
- Greeted customers and answered product or service questions.
- Assisted teammates with daily tasks during peak periods.
- Scanned items when pulling from shelves to update system stock information.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Asked store associates for help locating missing products.
Education
Some College (No Degree) 60+ Credits - Sociology
Elm’s College
Chicopee, MASkills
- Enrichment Activities
- Activity Planning
- Group and Individual Instruction
- Educational Support
- Classroom Management
- Class Instruction
- Elementary Education
- Lesson Planning
- Student Interaction
- Classroom Restocking
- Lunch Supervision
- Safety Guidelines
- Classroom Supervision
- Materials Preparation
- Small Group and Individual Assistance
- Friendly and Outgoing
- Positive Attitude
- One-On-One and Small Group Instruction
- Classroom Support
- Calm and Patient Demeanor
- Organization and Prioritization
- Reading and Writing Support
- Student Assessments
- Student Health and Safety
Timeline
Paraprofessional Educator (Kindergarten & Pre-K)
CREC Museum Academy
09.2021 - 08.2024
Personal Shopper
Whole Foods Market Inc
01.2021 - 09.2021
Customer Service Specialist/in-store Shopper
Target
01.2020 - 12.2020
Some College (No Degree) 60+ Credits - Sociology
Elm’s College