Chamka Jackson
Shreveport,LA
Overview
17
17
years of professional experience
1
1
Certification
Work History
Customer Service Representative
GDIT / CSRA
Bossier City, LA
02.2024 - 06.2026
- Answering calls, putting in information, checking status, and transferring
Customer Service
City of Shreveport Water & Sewage
Shreveport, LA
12.2023 - 01.2024
- Answering calls and helping customers with their bills
Optician
Vision Center by Walmart
Shreveport, LA
08.2023 - 11.2023
- Examining patients eyes and fitting them for glasses
Mail Carrier
United States Postal Service
Shreveport, LA
10.2022 - 02.2023
- Sorting mail and delivering it
Pharmacy
Advantage Resourcing
Shreveport, LA
01.2022 - 10.2022
- Making medicine and coating them
PSE Mail Processing Clerk
United States Postal Service
Shreveport, LA
10.2021 - 01.2022
- Sorting mail
Central Supply Technician
Willis Knighton
Shreveport, LA
03.2013 - 10.2021
- Stocking, passing out supplies, and cleaning pumps
Assembly Line Production Worker
Snelling Personnel
Shreveport, LA
01.2012 - 03.2013
- Operated machinery to assemble products efficiently and accurately.
- Conducted quality control checks to ensure compliance with safety standards.
- Collaborated with team members to maintain a smooth workflow on the assembly line.
- Assisted in training new employees on assembly procedures and safety protocols.
- Monitored production processes for defects and implemented corrective actions when necessary.
- Maintained cleanliness and organization of work area to promote safety and efficiency.
- Reported equipment malfunctions promptly to minimize downtime in production operations.
Customer Service Representative
Teleperformance
Shreveport, LA
01.2009 - 01.2012
- Taking calls helping customers with bills
Education
High School Diploma -
C.E. Byrd High School
Shreveport, LA05.2003
Skills
- Microsoft Excel
- Customer Service
- Manufacturing
- Training & development
- Computer operation
- Attention to detail
- Quality control
- Manual handling
- Multitasking
- Written communication
- Client email correspondence
- Analysis skills
- Retail math
- Clerical experience
- Cash register
- Time management
- Assembly Line Worker
- Customer communication
- Data entry
- Leadership
- Record keeping
- Teamwork
- Assembly
- Computer skills
- Technical troubleshooting support
- Machine operation
- Office experience
- Customer service
- Chairside assisting
- Organizational
- Microsoft Outlook
- Microsoft Word
- Medical office experience
- Team development
- Email customer support
- Warehouse experience
- Team management
- Microsoft Office
- Typing
Certification
Driver's License
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Customer Service Representative
GDIT / CSRA
02.2024 - 06.2026
Customer Service
City of Shreveport Water & Sewage
12.2023 - 01.2024
Optician
Vision Center by Walmart
08.2023 - 11.2023
Mail Carrier
United States Postal Service
10.2022 - 02.2023
Pharmacy
Advantage Resourcing
01.2022 - 10.2022
PSE Mail Processing Clerk
United States Postal Service
10.2021 - 01.2022
Central Supply Technician
Willis Knighton
03.2013 - 10.2021
Assembly Line Production Worker
Snelling Personnel
01.2012 - 03.2013
Customer Service Representative
Teleperformance
01.2009 - 01.2012
High School Diploma -
C.E. Byrd High School