CHAMONE COLLINS
East Stroudsburg,PA
Summary
Dedicated Head Start Center Director and Office Manager with more than 32 years of progressive leadership experience in early childhood education and program administration. Proven success in managing center operations, supervising multidisciplinary teams, ensuring compliance with Head Start Performance Standards, and supporting the educational and developmental needs of children and families. Experienced in staff leadership, enrollment, family engagement, budgeting, and regulatory compliance. Committed to fostering safe, nurturing, and high-quality learning environments for children from birth through age five.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Head Start Center Director/Office Manager
Greater Bergen Community Action Inc.
Hackensack, New Jersey
08.2010 - Current
- Oversaw office supply inventory and ordered necessary materials promptly.
- Trained new employees on office procedures and company policies.
- Managed daily office operations and maintained efficient workflows.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Facilitated workshops and events to promote learning and development opportunities.
- Maintained a safe, secure and healthy environment for all employees and visitors.
- Established policies and procedures related to center operations.
- Created marketing materials such as brochures, flyers and posters promoting activities hosted by the center.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Ensure compliance with Head Start Performance Standards, state licensing requirements, health and safety regulations, and agency polices.
- Oversee enrollment, attendance tracking, child records, and family services.
Head Start Administrative Assistant/Office Manager
Greater Bergen Community Action
Hackensack, New Jersey
09.2000 - 08.2010
- Managed daily office operations and maintained organized filing systems.
- Developed training materials and facilitated onboarding for new administrative staff.
- Maintained inventory of office supplies and ordered materials as needed.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed database systems containing customer contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Implemented office policies to enhance productivity and ensure compliance with regulations.
Head Start Teacher's Assistant
Greater Bergen Community Action
Hackensack, New Jersey
09.1994 - 09.2000
- Maintained classroom safety and positive learning environments.
- Worked closely with families o support child growth and school readiness.
- Supported children's social emotional, cognitive, and physical development.
- Participated in staff meetings to discuss curriculum and student development.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
- Attended in-services, workshops and seminars.
- Assisted teachers in delivering developmentally appropriate instruction and activities.
- Took class attendance and recorded absences.
- Kept track of teaching materials and regularly stocked school supplies.
- Managed computers in classrooms and laboratories and assisted students with computer use when required.
Head Start Parent Coordinator
Greater Bergen Community Action
Hackensack, New Jersey
09.1993 - 09.1994
- Coordinated parent engagement activities to strengthen community involvement.
- Connected families with educational, health, and community resources.
- Supported outreach efforts to connect families with essential services in the community.
- Encouraged parent participation and family engagement activities
- Conducted workshops for parents on topics such as learning strategies, discipline and communication.
- Coordinated volunteer opportunities for parents within the school environment.
- Facilitated meetings with teachers, administrators, counselors, social workers and other professionals to discuss student issues.
- Strengthened communication between families and program staff
- Developed communication materials to inform families about program updates and events.
- Managed parent support groups addressing topics such as positive discipline and parenting styles.
Education
Directors Academy - Directors Academy
National Academy For Educators And Caregivers
Parsippany, NJ08-2015
CDA - Child Development Associate
CDA Council
Washington, DC10-2000
GED -
The University of The State of New York
Albany, NY06-1990
Skills
- Leadership & Management Skills
- Administrative & Office Management Skills
- Head Start Program Knowledge
- Human Resources Skills
- Technology Skills
- Communication Skills
- Compliance & Regulatory Skills
- Safety compliance
- Policy implementation
- Performance evaluation
- Work schedule development
- Parent communication
- Space organization
- Payroll administration and timekeeping
- Desktops, laptops, and mobile devices
Certification
- CDA
- Director Academy, National Academy for Educators and Caregivers
- Adult, Child and Infant CPR, AED, Firat Aid and Epi-pen Training
- Understanding Licensing Training
Timeline
Head Start Center Director/Office Manager
Greater Bergen Community Action Inc.
08.2010 - Current
Head Start Administrative Assistant/Office Manager
Greater Bergen Community Action
09.2000 - 08.2010
Head Start Teacher's Assistant
Greater Bergen Community Action
09.1994 - 09.2000
Head Start Parent Coordinator
Greater Bergen Community Action
09.1993 - 09.1994
Directors Academy - Directors Academy
National Academy For Educators And Caregivers
CDA - Child Development Associate
CDA Council
GED -
The University of The State of New York