Experience with Salesforce
Champayne Santana
Professional Program Associate
Fort Stewart,GA
Summary
Accomplished Education Coordinator oversees lesson planning, testing and educational activities. Quickly learns and applies principles to develop comprehensive education continuum. Dedicated to meeting expectations and requirements of parents and students.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
CYS Program Associate Technology Lab
Child Youth Services
Fort Hood, TX
07.2021 - 12.2022
- Experience with handling sensitive and confidential information
- Experience with marketing youth events and coordinating seasonal clinics
- Configured hardware, devices and software to set up work stations for employees.
- Developed training materials and procedures and trained users in proper use of hardware and software.
- Updated school curriculum to integrate technology and enhance quality of student education.
- Created libraries to help students gain new knowledge, skills and dispositions for learning and personal development.
- Developed engaging and effective curricula for students aged k-5th to 6th-12th.
- Developed curriculum and lesson plans to achieve objectives of each course.
Outreach Specialist
Santana
Fort Hood, Texas
09.2017 - 06.2021
- Manage multiple schedules
- Create Daily routines with built-in flexibility
- Manage budgets
- Knowledge of available military and community referral resources
- Engaged current service program participants to assess current engagement and potential to develop new revenue streams.
- Worked with Unit Family readiness group to help new spouses on methods of relocation or assistance opportunities.
Medication Administration Aide
Whispering Pines Nursing
Fayetteville, NC
06.2015 - 09.2017
- Resolved problems, improved operations and provided exceptional service
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Monitored company inventory to keep stock levels and databases updated
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Nursing Assistant and Medication Aide
Trinity Glen Nursing Facility
Winston-Salem, NC
02.2010 - 05.2014
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Documented care actions by completing records and logs in medical software system.
Retail Customer Service Associate
Goody’s
05.2008 - 12.2010
- Strong Product knowledge and understanding of customer base
- Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
- Processed customer payments, generated bills and filled out warranty cards.
- Fulfilled customers' special requests for merchandise and delivery times.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Protected products from damage by using proper packaging and bagging techniques.
Education
Bachelor of Arts (B.A - Psychology, Recreation
Winston Salem State University
Winston- Salem, NC 08.2008 - 05.2013
Skills
Microsoft Office Proficient
Certification
Google IT Professional Certificate
Software
Timeline
Youth Entry Level Certificate
11-2021
CYS Program Associate Technology Lab
Child Youth Services
07.2021 - 12.2022
Google IT Professional Certificate
04-2021
Outreach Specialist
Santana
09.2017 - 06.2021
Medication Administration Aide
Whispering Pines Nursing
06.2015 - 09.2017
Nursing Assistant and Medication Aide
Trinity Glen Nursing Facility
02.2010 - 05.2014
Bachelor of Arts (B.A - Psychology, Recreation
Winston Salem State University
08.2008 - 05.2013
Retail Customer Service Associate
Goody’s
05.2008 - 12.2010