Chanaci Maddox
Riverview
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service & Engagement Leader
Target
Tampa
09.2025 - Current
- Led front-end operations and supervised Service & Engagement team to enhance guest experience.
- Resolved guest service issues and supported store leadership in upholding service standards and operational efficiency.
- Coach and develop team members while supporting staffing, scheduling, and operational performance metrics.
- Assisted with hiring, onboarding, and training of new team members to ensure a well-prepared workforce.
Business Manager & Operations Strategist
King’s Kids Christian Academy
Tampa
07.2023 - Current
- Partner with leadership to forecast staffing needs and develop targeted recruiting strategies.
- Developed recruiting reports and workforce insights, facilitating informed leadership decision-making.
- Lead full-cycle recruitment initiatives including sourcing, screening, interviewing, and onboarding candidates.
- Conduct behavioral-based interviews to evaluate candidate qualifications and cultural alignment.
- Coordinated onboarding processes, enhancing new hire integration experience and supporting faster acclimation.
- Maintained candidate records, ensuring compliance with hiring policies and documentation standards to support recruitment integrity.
AmeriCorps HR Program Manager
SBP
Tampa
02.2025 - 09.2025
- Managed HR operations and member lifecycle for AmeriCorps disaster recovery program, enhancing support for volunteer teams.
- Led recruitment and onboarding efforts for AmeriCorps service members, ensuring effective training coordination.
- Maintained compliance with AmeriCorps federal program requirements, documentation, and reporting standards.
- Partnered with leadership on workforce planning and program staffing needs to align resources with program goals.
Director of HR & Organizational Development
The Programming Service for Public Television (PBS)
Tampa
07.2019 - 08.2024
- Oversaw full recruitment lifecycle, enhancing talent acquisition across multiple departments.
- Collaborated with executives and hiring managers to define job requirements and hiring timelines.
- Provided recruitment analytics and hiring metrics to leadership teams, supporting data-driven decision-making.
- Facilitated employment offer negotiations and guided candidates through hiring process, ensuring a positive candidate experience.
- Maintained ATS records and ensured compliance with HR policies and employment regulations.
Education
Bachelor of Science - Psychology
University of South Florida
Tampa, FL12-2021
Master of Science - Marriage & Family Therapy
National University
San Diego, CASkills
- Human resources operations
- HR policies and procedures
- Labor law compliance
- Personnel recruitment
- Recruitment strategies
- Recruitment oversight
- Employee retention
- Workforce planning
- HR analytics
- Training development
- Employee training
- Team leadership
- Team building
- Conflict resolution
- Performance appraisal
- Behavioral interviewing
- Project management
Certification
- Human Resources Management, Cornell University
- Diversity, Equity and Inclusion Management, Cornell University
Timeline
Service & Engagement Leader
Target
09.2025 - Current
AmeriCorps HR Program Manager
SBP
02.2025 - 09.2025
Business Manager & Operations Strategist
King’s Kids Christian Academy
07.2023 - Current
Director of HR & Organizational Development
The Programming Service for Public Television (PBS)
07.2019 - 08.2024
Bachelor of Science - Psychology
University of South Florida
Master of Science - Marriage & Family Therapy
National University